Skip to Main Content

Network Engineer

National Christian Foundation
Alpharetta, GA
  • Expired: October 23, 2022. Applications are no longer accepted.
Job Description
Headquartered in Alpharetta, Georgia, National Christian Foundation (NCF) is a 501(c)(3) charitable grantmaking ministry that provides creative giving solutions and inspires biblical generosity among Christian families, advisors, and charities. NCF has received over $21 billion in contributions and made over $14 billion in giver-recommended grants to more than 71,000 charities. NCF is an industry leader in accepting gifts of appreciated assets such as stocks, real estate, and business interests, which enable givers to save taxes and maximize charitable gifts. We combine a faith-based approach and like-minded local presence with the support and expertise of a trusted national organization. Learn more at www.ncfgiving.com.

Position Overview

The Network Engineer has strong technical and networking skills. They have a customer service oriented, people first, approach to solving technical problems, are able to shift gears on the fly, and willing to take ownership of issues and see them all the way to resolution.

The purpose of this position is to keep the organization's computer network up-to-date and operating as intended by performing the following duties personally or through subordinate managers.

Duties and Responsibilities

General Administration
  1. General network and systems administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support)
  2. Works with other internal IT teams to integrate new systems and architecture
  3. Maintains working knowledge of systems deployed within the NCF environment
  4. Participates in after hours on-call rotation

Active Directory
  1. Configures, troubleshoots, diagnoses, and resolves problems with Microsoft Active Directory 2019 and Azure AD
  2. Sets up and maintains DNS and DHCP inside Active Directory
  3. Performs system administrative functions on an enterprise level WAN MS Active Directory domain
  4. Sets up administrator and service accounts, maintain system documentation, tune system performance, enterprise monitoring, and install system wide software
  5. Solid understanding of RADIUS and Microsoft NPS

Networking
  1. Establishes networking environment by installing, configuring, and maintaining network equipment and systems in according with defined standards or best practices
  2. Analyzes and designs LAN, WAN, Voice, and Wireless networks
  3. Configures and installs various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, WLAN, etc).
  4. Secures network systems by enforcing policies; defining and monitoring access
  5. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network consultant(s) and vendor(s) on network optimization
  6. Solid understanding of IPSEC, BGP, SD-WAN, and 802.11
  7. Solid foundation in FortiGate, FortiSwitch, and FortiNAC preferred

Case Management
  1. Meet Service Level Agreement goals for response and resolution times; ensure that every issue receives appropriate responses and follow up
  2. Analyzes issue reporting patterns to identify potential systemic problems and suggest potentially corrective actions

Documentation
  1. Documents business processes
  2. Creates standard operating procedures
  3. Participates in team efforts to optimize support operations, including revision and expansion of knowledge base

Other Duties and Responsibilities
  1. Network Engineer may be asked to serve on other teams within NCF
  2. Network Engineer may be asked to perform project management duties
  3. Assists with other duties and projects as assigned

Personal, Spiritual, and Professional Development
  1. Demonstrates a commitment to personal, spiritual and professional maturity through regular prayer, study of Scripture and other Christian learning mechanisms
  2. Maintains professional and technical knowledge by attending educational seminars, workshops, reviewing professional publications, establishing personal networks and participating in professional societies

Building Christian Community Through Demonstrating Biblical Principles
  1. Actively integrates biblical principles in day-to-day behavior, exhibiting unremitting integrity and strong moral character
  2. Models daily faithfulness to God and love and service to others
  3. Prays regularly for employees, givers, and charities involved with NCF
  4. Attends weekly NCF Devotions and other NCF community building events

Supervisory Responsibilities

Position has no supervisory responsibilities

Experience and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have reliable attendance. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Christ Centered
  1. Profession that Jesus Christ is Lord and Savior
  2. Lifestyle that is consistent with the teachings of Jesus and the Bible
  3. Agreement and support of NCF's Statement of Faith
  4. Demonstrates the values of faithfulness, love, and service

Education
  1. Bachelor's degree preferred

Experience
  1. A minimum of 5 years' experience in Systems/Network Engineer
  2. Network+ required
  3. Fortinet NSE, CCNA, WCNA, VMware Certified Professional 6 - Network Virtualization preferred
  4. Direct experience providing technical support to Windows end users

Knowledge Base
  1. Windows 10
  2. MS Office Suite
  3. Windows Server 2016/2019
  4. DNS, DHCP, TCP/IP
  5. Help Desk Ticketing Software
  6. HTML
  7. HP Laptops/Servers
  8. iOS/Android
  9. Microsoft 365
  10. FortiSwitch
  11. FortiManager/FortiGate
  12. FortiNAC
  13. VMWare
  14. Nutanix
  15. Visio diagrams and spreadsheet software
  16. Proven aptitude for "real time" problem diagnosis and solving
  17. Some working knowledge of charitable, non-profit, foundation, and/or donor related subject matters preferred
  18. Able to perform duties independently

Competencies
  1. A developed knowledge of all aspects of information systems including network and data security
  2. Strong attention to detail, perform duties with high level of accuracy
  3. Ability to communicate effectively orally and in writing, able to tailor communication style to suit specific audiences
  4. Ability to handle multiple tasks and shift priorities as appropriate or as directed
  5. Proficient at understanding and translating complex technical concepts for effective communication with non-technical users
  6. Ability to compile and maintain reports on outstanding issues
  7. Remain calm under pressure. This position can occasionally demand the ability to produce great results under time constraints and special circumstances
  8. Customer Focus - Meet Customer Requirements; Anticipate Customer Needs
  9. Good time management skills
  10. Self-motivated
  11. Ability to work effectively in a team environment
  12. Strong troubleshooting skills
  13. Maintains sensitive and confidential information as well as business, donor and affiliate confidential matters
  14. Is ethical, tactful, and courteous in dealing with all employees and vendors

Work Environment
  1. The noise level in the work environment is usually moderate
  2. The passage of employees through the work area is average and normal
  3. Additional hours may be required during peak work periods and projects, such as fourth quarter and other peak periods throughout the year
  4. Occasional travel may be required

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  1. This position typically works in an office environment and uses a computer, telephone, printer/copier, and other office equipment as needed to perform duties. This may include prolonged periods sitting at a desk and working on a computer. Frequent eye-hand coordination is required.
  2. While performing the duties of this job, the employee is occasionally required to stand, walk, bend, stoop, crouch, kneel, balance and reach with hands and arms
  3. The employee must regularly sit, talk, and hear
  4. The employee must be able to lift up to 70 lbs; retrieving and placing materials on high shelves and on floor-level shelves;


If you are interested in serving at NCF, please go to www.ncfgiving.com and apply online.

Applicants should be sure to read more about NCF's vision, mission, and beliefs

National Christian Foundation

Address

Alpharetta, GA
30009 USA

Industry

Technology

View all jobs at National Christian Foundation