Chief Operating Officer
- Expired: over a month ago. Applications are no longer accepted.
TITLE: Chief Operating Officer (COO)
LOCATION: Alexandria, Virginia
REPORTS TO: President and CEO
DEADLINE TO APPLY: June 10, 2022
HOURS and SCHEDULE:
Generally, Monday – Friday, 9:00am to 5:30pm (minimum 37.5 hours within five (5) days per week); unless otherwise required or approved by management. The position is located at NCMEC HQ in Alexandria, VA and requires in-office presence. Flexibility in scheduling, after-hour and weekend response, and collaboration with staff members and stakeholders.
As needed to fulfill position requirements.
Manages operational divisions & programs.
Reporting to the President and Chief Executive Officer (CEO), the Chief Operating Officer (COO) is an integral member of the Executive Team. The COO is responsible for the management and administration of operational and programmatic services. An ideal COO candidate is a charismatic, creative, inspiring leader with proven history of delivering results while fostering a positive, collaborative work environment.
NCMEC’s COO oversees and manages the daily operations and business processes of the National Center for Missing & Exploited Children, including the Missing Children Division, the Exploited Children Division, the Analytical Services Division, the Family Advocacy Division, the Technology Division, the Communications and Brand Division, Monitoring & Evaluation, the Content and Community Engagement Division, and Call Center.
NCMEC’s COO is charged with tracking organizational performance against strategic goals, Objectives and Key Results, and federal grant management. The COO is responsible for leading continuous improvement of internal processes, systems and supporting NCMEC’s mission and delivery of the highest quality services, both internally and externally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversees and manages the daily operations of the National Center for Missing & Exploited Children and regional offices.
- Provides support to NCMEC operational leadership team for internal & external programmatic efforts.
- Provides management to the organization that aligns with the overall strategic vision.
- Oversees Objectives & Key Results (OKR) and Monitoring & Evaluation (M&E) process to determine optimal use of resources for programmatic success and maximum impact for critical mission services.
- Updates and maintains organizational protocol for all operations/core mission services.
- Provides timely, accurate updates regarding ongoing programmatic efforts and overall condition of NCMEC services on budgeting, forecasting and resource allocation.
- Functions as the Project Director for the Cooperative Agreement with the U.S. Department of Justice Office of Juvenile Justice and Delinquency Prevention and other Federal grant agreements.
- Manages Federal budget(s) to ensure proper spending, adequate allocation of resources within key programs of work and adherence to special conditions.
- Foster a growth oriented, positive, and encouraging environment while keeping employees and management accountable to company policies, procedures, and guidelines.
- Other duties as assigned.
EDUCATION AND EXPERIENCE:
- 10-15 years of executive level operational experience required.
- Bachelor’s degree required; advanced degree preferred.
- Executive law enforcement experience preferred.
- Comprehensive knowledge of missing & exploited child issues preferred.
KNOWLEDGE,SKILLS, AND ABILITIES:
- Ability to effectively work cross-divisionally in all areas of NCMEC to scale programs up or down, provide oversight, and/or to mobilize new mission critical initiatives.
- Ability to provide oversight of budgets, interpret financial reports, and collaborate to provide strong stewardship of operational resources.
- Familiarity with Federal grant compliance requirements with ability to provide strong operations oversight within the applicable standards and special conditions of awards.
- Successfully pass the DOJ Grants Financial Management Training curriculum within 1 month of employment.
- Proficiency in Microsoft Office and videoconferencing applications.
- Effective written and verbal skills with a demonstrated ability to effectively interact with staff and stakeholders.
- Strong analytical, organizational, interpersonal, problem solving and presentation skills.
- Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.
National Center for Missing and Exploited ChildrenWhy Work Here?
SEE BEYOND THE HEADLINES – HELP MISSING & EXPLOITED CHILDREN
The National Center for Missing & Exploited Children® is a non—profit 501(c)(3) corporation whose mission is to help find missing children, reduce child sexual exploitation, and prevent child victimization. Since 1984, NCMEC has served as the national clearinghouse and resource center for families, victims, private organizations, law enforcement and the public on issues relating to missing and sexually exploited children.
333 John Carlyle StreetAlexandria, VA
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