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Administrative Representative (Call Center)

National Car Rental Coconut Creek, FL
  • Expired: February 12, 2020. Applications are no longer accepted.
Overview

Equal Opportunity Employer/Disability/Veterans

 

Enterprise is excited to announce the opening of Full-Time Administrative Representative to work in our Admin Support Center.  This position is based at our Group Headquarters in Coconut Creek and assists in handling Daily Rental Callbacks in addition to other miscellaneous customer service functions. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. This is a full time position (Monday - Friday, 8 am - 5 pm).

Responsibilities
  • Making a high volume of outgoing calls to customers to update the rental status and deposit
  • Recording detailed notes regarding customer interactions in the rental ticket
  • Answering incoming calls regarding do not rent status and other misc. customer service issues
  • Answering general questions and providing information and resolution for customers and branch personnel
  • Providing a high level of customer service by assisting customers over the phone
  • Taking payment from customers over the phone
  • Performing miscellaneous and back-up job-related duties as assigned

 

 

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years of age
  • High School Diploma or G.E.D. required
  • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
  • No drug or alcohol related convictions on driving record in the last 5 years
  • Must have at least 6 months of prior customer service, call center, or administrative support experience
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

National Car Rental

Address

Coconut Creek, FL
USA