Associate Vice President, Health Center Capacity Building
The National Association of Community Health Centers (NACHC) is the national membership organization for the nation's federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.
NACHC's Health Center Operations and Governance (HCOG) functional area strives to preserve, strengthen and expand the health center movement. We do this by supporting the health center volunteer Boards of Directors and workforce with leadership development, operational performance improvement tools, and through the application of data to inform decision making and drive learning. We design, deliver and evaluate health center training services with three guideposts in mind: content relevance, engaging instructional design and leveraging partnerships. This ensures an impactful and practical learning experience that directly translates into a thriving health center for communities, patients and employees.
The Associate Vice President (AVP) of Health Center Capacity Building is an experienced leader responsible for strategically integrating components of the Health Center Operations portfolio to meet the training and technical assistance (TTA) needs of the non-clinical health center workforce across the country. This position specifically focuses on the design, delivery, evaluation, and continuous improvement of impactful professional education focused on health center growth and development, clinic/practice operations, financial management, leadership development and career advancement of non-clinical administrators and health center staff.
This position works under the supervision of and in close partnership with the Senior Vice President (SVP), who support Director-led teams within the functional area to direct the organization's national learning and education approach, assessment and evaluation of learners' needs, professional competency development, funder and partner relationships and delivery of exceptional services to the national health center workforce, tailored for national, regional, state, and market-based levels.
The AVP of Health Center Capacity Building is responsible for the strategic alignment of the portfolio components named above in coordination with the larger functional area and cross-organization efforts. This position oversees a team of health service delivery experts, administrators, trainers and support staff who are responsible for the design, implementation, delivery and evaluation of a comprehensive professional development and technical assistance portfolio. This position has clear understanding of the intersection of health care policy, operational delivery, resource navigation, federal administration and program compliance, and community-based governance, which requires moderate travel and in-person representation on behalf of NACHC and the functional area.
• Provide daily direction and alignment within the HCOG functional area; to lead the design, development, implementation, and growth of a strategic, comprehensive, nationally offered professional education, training and technical assistance portfolio focused on excellence in community-based, healthcare service delivery, administration of clinic operations, leadership and workforce development, financial management, and health center growth and development.
• Ensures timely planning, compliance, reporting, and deliverable performance for funders investing in NACHC's health center capacity building TTA portfolio to advance the national health center program and address workforce needs.
• Co-leads, with the SVP, excellence in business development, operations and financial stewardship through efficient and strategic development, management and effective stewardship of TTA resource investments, consistent with OMB, funder, and audit principles.
• Build, lead, coach and guide a solutions-oriented, functional area team, including direct reports who are supervisors of both a TTA program portfolio and of staff
• Develop and manage complex external relationships and partnerships (e.g., Contractors/Consultants, Federal Agencies, NTTAPs, PCAs and HCCNs) for strategic alignment, increased collaboration, reduced unnecessary duplication and demonstrated collective impact in service to health center performance.
• Contribute to and participate in NACHC's senior leadership team, internal strategic organizational improvements, and cross-function integration and alignment efforts.
Skills, Knowledge, and Expertise
• Leading Change - the ability to and experience in executive/senior level strategic change both within and outside the organization, to meet organizational goals, including the ability to establish and implement an organizational vision in a continuously changing environment.
• Leading People - the ability to and experience in executive/senior level leadership of people toward meeting the organization's vision, mission and goals, including the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork and supports constructive resolution of conflicts to a restorative state
• Results Driven - the ability to and experience in meeting executive/senior level organizational goals and customer expectations, including the ability to make decisions that produces high quality results through the application of technical knowledge, in-depth analysis of complex problems, and calculating risks
• Business Acumen - the ability to and experience in managing executive/senior level enterprise-wide human, financial and information technology resources strategically.
• Building Partnerships and Coalitions - the ability to and experience in building executive/senior level enterprise-wide internal collaborations and external coalitions with federal agencies, state-based partners and local service delivery organizations, and other national or regional associations, to achieve common goals.
• Federal Administration and Philanthropic Stewardship - the ability to and experience in executive/senior level leadership, administration, monitoring and ensuring compliance of high-level external investments that advance the organization's learning and education portfolio for the national customer base
• Adult Learning/Instructional Design - the ability to and experience in application of adult learning principles, instructional design techniques, multi-modality delivery and needs assessment.
• Communication and Interpersonal Skills -the ability to and experience in complex and concise executive/senior level written and oral communication, including a high degree of emotional intelligence, interpersonal and negotiation skills that advance internal and external customer service and teamwork.
• Commitment to NACHC's mission, vision, strategic pillars and goals
National Association of Community Health CentersBethesda, MD
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