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Customer Service Representative - Online Orders

Nassau Candy Distributors
Hicksville, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Nassau Candy is a premier manufacturer, importer and distributor of candy, specialty confections, gourmet foods and customized products.

We are seeking strong Customer Service Representative with CRM experience to join our candy distribution division!


  • Competitive Pay
  • Medical, Dental, Vision insurance, AFLAC
  • Paid Vacation, PTO, and Holidays
  • Employee Discounts
  • Family-oriented company culture, business casual attire
  • And Pet Insurance!


  • Maintain great customer service and pleasant communication with all new and existing clients.
  • Work on a CRM (Customer Relationship Management) system and Excel daily.
  • Manage large amounts of incoming calls
  • Handle customers from the credit application stage, through order processing, logistics and returns and issues.
  • Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
  • Continually develop new product knowledge.
  • "Go the extra mile" to engage customers.


  • Knowledge of distribution operations and systems a plus.
  • Customer service/order entry experience in a multi-warehouse national distribution business.
  • Experience using / proficiency in Excel and Outlook a must.
  • Must have excellent verbal and written communication skills.
  • Must be comfortable working in an open office in a fast-paced environment.

Excellent opportunity to join a stable and growing Long Island company!

Check out our webpage at:

We are an Equal Opportunity Employer

Company Description
Nassau Candy is a multigenerational, privately held premier importer, manufacturer and distributor of candy, specialty confections, fine foods, and promotional products.

Nassau Candy Distributors


500 West John Street

Hicksville, NY



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