Office Assistant | Full-Time

Benefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible schedule

Nao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person visits, virtual appointments, and home visits. As an organization grounded in respect, clarity, and thoughtfulness, we place the utmost importance on a patient-centered approach.

Job Summary

As an Office Assistant, you will play a vital part in our clinics by providing essential support through administrative duties. Your role is indispensable as you contribute to the smooth operation of the clinic by managing appointments, organizing medical records, facilitating communication, and assisting with various administrative tasks, ultimately enhancing overall efficiency and patient satisfaction.

Duties and Responsibilities:

• You will be responsible for devising and executing sales strategies aimed at driving patient volume, boosting revenue, and enhancing profitability.
• In addition, you will assume a leadership role, managing and guiding the sales team, and offering coaching and training to help them achieve sales targets.
• Building strong relationships with healthcare providers and patients will be essential to increase referrals and generate business growth.
• Collaborating with marketing and other teams, you will contribute to the development of effective campaigns and collateral that align with the sales objectives.
• To optimize performance, you will analyze sales data and market trends, identifying opportunities for growth and making necessary adjustments to strategies.
• By providing exceptional customer service, you will ensure patient satisfaction and adherence to relevant regulations, fostering a positive experience for all.

Skills and Qualification:

• Associate's or Bachelor's degree preferred.
• 1-2 years of experience in administrative or office support or customer service-oriented experiences in the field of healthcare or homecare industries.
• Proficiency in Microsoft Office Packages and Google Suite and familiarity with office equipment
• Knowledge of HIPAA regulations and medical terminology is an advantage
• Customer service-oriented office assistant with strong communication and interpersonal skills (Bilingual skills-Spanish and English are preferred but not required)

Benefits:

• Medical, dental, vision, life and short-term disability insurance
• Paid Time Off (PTO)
• Free care for you and discounted care for your family at all Nao Medical locations
• Flexible schedule
• A passion for promoting a healthier community and opportunities for leadership and career growth.

At Nao Medical, we take immense pride in our innovative solutions. Our own app allows patients to book appointments, view test results, and stay connected with their healthcare providers. Through the power of technology, we strive to ensure that each patient receives personalized attention and achieves the best possible outcomes.

Nao Medical is an equal-opportunity employer that celebrates diversity and is committed to building an inclusive environment for all employees and patients. If this position aligns with your qualifications and interests, we invite you to join us in our mission of reviving a human-centered approach to healthcare. By submitting your application "NAO," you can embark on an exciting journey with us.