Customer Service Representative
Nachurs Alpine Solutions Saint Gabriel, LA
- Posted: over a month ago
NACHURS ALPINE SOLUTIONS is North America's leading manufacturer of specialty liquid fertilizers and liquid industrial products. Founded in 1946, Nachurs Alpine Solutions has manufacturing plants located in Garretson, SD, Marion, OH, Corydon, IN, Red Oak, IA, St. Gabriel, LA, New Hamburg, ON and Belle Plaine, SK.
The Customer Service Representative will support activities that provide for efficient service to Industrial customers, sales team and management. Functional duties include order processing and assisting with internal and external communications to ensure customer satisfaction.
- Receive and processes orders including review of customer special requirements, availability, pricing match to PO, and communications to designated plant.
- Ensure excellent support and relationship building for customers through efficient follow-up on order status, accuracy of records, coordination with Customer Service, and pro-active communications.
- Maintain price schedules including coordination of prices with management and advisement to other internal departments, systems updates, and notification letters to customers.
- Handle incoming customer and internal calls, being responsive to customers, and assisting in sales team efforts through initiation of customer calls where appropriate.
- Prepare business presentations using power point, excel, and other applications in support of sales team and management to help market business opportunities and for management reporting.
- Provide support to Logistics operations or other functions as defined in order to insure effective flow of activities through corporate functions.
- Manage multi-task projects professionally to include various administrative duties for management and others.
- Inputting raw materials receipts within systems and company transfers
- Inventory tracking and reconciliation
- Any other business activities as required
EDUCATION AND EXPERIENCE REQUIREMENTS
- 2 year degree desired or equivalent experience required
- Excellent oral and written communication skills
- Proficiency in Microsoft Excel, Word, Power Point and Outlook
- Proven ability to work as part of a team
- Excellent problem solving skills; resourceful, thorough, high level of accuracy in work; ability to effectively multi-task in a sometimes pressured environment
Nachurs Alpine Solutions
AddressSaint Gabriel, LA
BusinessView all jobs at Nachurs Alpine Solutions