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Customer Service Representative - Work From Home

NSD Roanoke ,VA
  • Expired: 24 days ago. Applications are no longer accepted.
Job Description

NSD is a nationwide third-party logistics and transportation service provider specializing in E-Commerce home delivery solutions.

NSD is looking for entry level and experienced Customer Care/Call Center Representatives to be a part of our growing team. This is a 100% work from home opportunity. In this position, you will answer inbound customer care calls, reply to emails and chat, act as an information resource, solve problems, interact with multiple departments and most importantly provide best in class our customer care.

 

Successful Customer Care Representatives will:

  • Answer phone calls in a timely and helpful manner.
  • Research and provide information to customers utilizing multiple databases and programs.
  • Have excellent writing skills with the ability to respond and solve problems by email.
  • Be highly organized, manage time well and have excellent problem-solving skills. Be very goal oriented and competitive with a sense of urgency for meeting key performance indicators.
  • Desire to work in a fast-paced environment.

 

Requirements:

  • 1 year of Customer Service experience
  • High School Diploma or equivalent
  •  

Pay and Benefits:

  • $11.00 per hour
  • Health, Dental and Vision Insurance
  • Life Insurance, Short- and Long-Term Disability
  • 401(k) with a company match

 

EOE M/F/D/V

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Company Description
NSD is one of the fastest growing logistics providers in the country, NSD is a recognized leader in-home and business delivery solution. Today, our nationwide delivery network consists of over 200 terminals, ensuring unsurpassed levels of service and an exceptional home delivery experience. We deliver to all U.S. zip codes providing consistent nationwide service and the highest level of brand protection.

NSD

Why Work Here?

Great benefits and career growth.

NSD is one of the fastest growing logistics providers in the country, NSD is a recognized leader in-home and business delivery solution. Today, our nationwide delivery network consists of over 200 terminals, ensuring unsurpassed levels of service and an exceptional home delivery experience. We deliver to all U.S. zip codes providing consistent nationwide service and the highest level of brand protection.

Address

Work From Home
Roanoke, VA
USA

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