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Bilingual Dental Front Desk Receptionist - Treatment Coordinator

NBC ORTHODONTICS INCORPORATED
Round Rock, TX
  • Posted: over a month ago
  • $17 to $20 Hourly (plus commission)
  • Full-Time
  • Benefits: 401k,
Job Description

Specialty dental office located in Georgetown and south Austin seeking an individual with a "retail mentality" that can bring a "How can I help you?" approach to our dental office. Prior retail and ortho experience is preferred but not required. An outgoing and friendly personality with exceptional customer service is A MUST! Responsibilities include ensuring the schedule stays filled, billing, collections, etc. This is a high-quality work environment where we have a solid commitment to our patients, so performance is expected on a daily basis. Dental assisting experience is a plus.

  • Providing exceptional customer service (A MUST!!)
  • Answering new patient calls
  • Responding to new patient emails
  • Scheduling new/current patients
  • Maintaining a Customer Lead Sheet -- training to be provided
  • Mailing new patient paperwork packets
  • Checking all new patient’s insurance benefits -- employees will be trained
  • Greeting new/current patients
  • Offering patient amenities (such as a coffee, cold beverage, etc.)
  • Assisting new patients with forms and check-in
  • Liaison between front and back of the office
  • Assist with marketing projects and special events/public relations
  • New patient "Thank You" letters
  • Sending "Thank You for Referring to Us" letters
  • Must be Bilingual (English /Spanish )

We are looking for someone who is seeking a long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Be sure to include a cover letter or short paragraph about yourself, and tell us why you are the right person for this job. Looking forward to hearing from you!!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

NBC ORTHODONTICS INCORPORATED

Address

1821 Westinghouse Rd Georgetown TX 78626

Round Rock, TX
USA

Industry

Tourism

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