We are seeking a Client Relationship Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Human Resources
- Customer Service
We understand the need to deliver timely and accurate results. Our approach to recruiting includes proactive networking, referral generation and customized sourcing based on each individual search. Our process begins with listening and striving to understand common goals so we can identify skills and traits that are most important for success in each placement.