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Network Administrator

Beachwood, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Position:  Network Administrator (2 positions) 
Location:  Beachwood, OH  
Duration:  Full time
You will be on a team of Managed Service Providers.  You will integrate cloud and mobile technologies for companies who have complex IT needs but are too small to warrant having a dedicated IT department.
Our clients see our Network Administration Support team members as an extension of their own team, and we need you to be able to talk to them on their terms, and have them not only understand you, but hopefully hang on your every word (and follow your lead).

  • Responding, evaluating, and prioritizing incoming requests for assistance from clients experiencing problems with hardware, software, networking, server and other computer-related technologies.
  • Analyze, troubleshoot, and evaluate existing network setups and recommend improvements
  • Setup/configure firewall routers 
  • Office 365 Administrator (mainly Exchange - management and troubleshooting)
  • Resolve issues with client network devices (servers, switches, PC, some Macs, firewalls, smartphones, etc.)
  • Troubleshoot Network, VOIP, Internet Issues, Peripherals 
  • Monitor network and server infrastructure
  • Plan and administer network security measures to prevent breaches
  • Execute sensitive data backup and restoration procedures
  • Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally direct from clients.
  • Coordinate additional resources needed to accomplish requested tasks including client vendor
  • Travel on site to customer’s location when physical onsite support is required.
Required Skills:
  • Experienced with all responsibilities listed above
  • Comfortable working hard and focusing on moving yourself forward 
  • Desire to be a part of a team.  You to help us and we'll help you 
  • At least an AA or Technical degree in computer or IT related. If you've got a bachelor's degree 
  • Experiences with Office 365 Administration 
  • Experience with VoIP telephone systems
Highly Preferred:
  • Hotel Experience 
  • Property Management Systems (PMS) such as Opera, Hilton OnQ or others
  • Point of Sales applications (POS) or (F&B) such as MICROS , Aloha or others
  • Payment Gateway applications such rGuestPay, OPI or others
  • Key Card applications such as Saflok, Onity, VING or others
  • Hotel Phone Systems allowing housekeeping to update room status
  • Guest Room entertainment system applications 
  • Application server and network setup including application interface computer



Beachwood, OH



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