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Field Service Technician

Murtech Cincinnati, OH
  • Posted: 5 days ago
  • Other

Position: Field Service Technician
Location: Cincinnati, OH 45221 area (field service) Includes Greater Cincinnati area, N. KY and E. IN
Pay Rate: 14.75/HR W2 plus mileage
Hours: Full Time, Tues-Sat, 3PM-11PM
Description: Will provide maintenance for ATM's, retail point of sale equipment, plus related PC and PC peripherals. Additionally, will provide scheduled cleanings and other basic maintenance on Kaba Mas Hamilton locks. Special project work assigned as needed. Perform basic installation and minor repairs on all client products and services.
Responsibility:
  • Prioritize and plan service calls
  • Contact customer with the estimated time of arrival
  • Escalate problems when appropriate
  • Reassign calls when appropriate
  • Review call history
  • Accurately report service data
  • Complete equipment cleanings as specified by client contracts
  • Perform minor maintenance on ATMs; Replacing light bulbs, card reader belts, air filters, etc.
  • Perform basic installation functions; Pulling cable, mounting devices, installing Mas-Hamilton locks
  • Perform technical fixes; Clearing paper jams, card jams, bill jams, etc.
  • Computer based and formal technical training
  • Work verified by field audits
Qualifications:
  • Good understanding of PC, PC peripherals and network connectivity
  • O-2 Years of IT Service and/or Technical Degree, Training or Certification
  • Must have reliable transportation and ability to travel to any service area worksite
  • Will require the use of basic hand tools to perform tasks
  • Will manage small parts inventory
  • Complete provided training

Murtech

Address

Cincinnati, OH
USA

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