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Outbound Customer Service Representative - Contract Remote

Murtech Staffing and Solutions
Wilmington, DE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title: Outbound Customer Service Representative – Contract

Position Location: 100% Remote but candidates in DE is preferred

Job Description:

• Initiate outreach efforts, primarily by telephone, to conduct screening/surveys of members who have been affected by COVID-19

•Communicate effectively with members of benefit options

• Candidates will be working 8am-5pm Monday-Friday

Qualifications:

• High school diploma/GED

• Must be comfortable working in a high call volume position

• Must be proactive, self-directed, assertive and creative in problem solving and system planning

• Strong active listening skills with the ability to act sensitively toward diverse people and situations and ability to successfully interact with external customers, peers, colleagues, and management team

• Demonstrate effective time management skills and demonstrate an ability to prioritize and handle multiple tasks simultaneously

• Minimum of 1-3 years of Call Center experience required

• 1-3 years of Screening/Survey experience preferred

•1-3 years of Customer service experience required

• Previous medical experience preferred

• Demonstrate effective time management skills and demonstrate an ability to prioritize and handle multiple tasks simultaneously

• Must demonstrate sound judgment and discretion when approaching problems and making decision

Company Description
The essence of Murtech is built in our Core Values: Integrity; Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.

Murtech Staffing and Solutions

Address

Wilmington, DE
19801 USA

Industry

Business

Website

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