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IT Field Technician

Murtech Consulting Des Moines, IA
  • Expired: 18 days ago. Applications are no longer accepted.

Position: IT Field Technician
Pay Rate: $17/HR W2

Location: Des Moines, IA
Hours: Full Time, Mon-Fri, 9-6
Client: Compucom
Duration: Contract To Hire

Description:

• Need 1 resource to perform Break & Fix work for Mon-Fri, 9am to 6pm.

• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)

• Technician will travel to each client’s location

• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printers

• Works under general supervision

Minimum Requirements:

• 2 years plus supporting Desktops, Laptops and Printers.

• 2 years plus with customer service experience

• Must have experience in repairing printers to the FRU level, not just administrative and preventive maintenance.

• Reliable Transportation (This is a driving position – reimbursed at $0.43/mile)

• Eventual on call after hours that will involve some weekend work.

• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

• Personable as they will be interacting with a wide range of users and environments

• Can work on a ladder of lift and are able to lift up to 50lbs.

• Organized in managing communications and technical data.

Basic Needs/Haves

• Able to work from a bent, crouched, or knelled position

• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)

• Laptop will be supplied

• Basic Hand Tools

• Specialty and network tools will be supplied

Preferred, NOT REQUIRED:

• CompTIA A+

• OEM Printer Warranty Certifications

• OEM Laptop/Desktop Warranty Certifications

• Server experience would be a bonus

• Xerox TCN number and Xerox certs

Murtech Consulting

Address

Des Moines, IA
USA