Our company has immediate openings for a Bilingual or Non-bilingual Customer Care Rep for our client located in the El Paso area.
The position of Customer Service Representative entails being the primary customer support for our clients. Success in this position requires that the Customer Service Rep is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems.
The position demands outstanding reliability and follow-through and requires excellent communication skills, efficient problem-solving and troubleshooting skills, the ability type and talk at the same time, delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self- motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.
· Communicate with clients and resolve issues as needed
· Offer price structures and amend as needed
· Give informative answers to all questions in a friendly manner
· Go above and beyond in service for clients and their customers
· Attend staff meetings and/or meetings with clients
Our environment is competitive, fun, and hard working. We pride ourselves on our family environment at Multimedia AdvanEdge. Everyone comes together to achieve goals, and when goals are achieved that’s when we can grow.
- Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
- Excellent oral and written communications skills
- Strong communication skills and basic computer knowledge
- No previous customer service experience is required
- We offer product training workshops, ongoing guidance, and support.
- Are over 18 years of age and eligible to work in the USA
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Send your resume today! Check us out www.multimediaadvanedge.com
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