Rapidly expanding Cleveland, OH based medical device company, leader in its field is looking for a motivated and well-spoken Inside Sales Representative to join our sales team The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. The successful candidate will be able to close sales and meet targets.
The successful Inside Sales Representative will also be able to build instant rapport and achieve customer satisfaction. In addition, the Representative should be very competitive and a goal-oriented achiever.
ROLE AND RESPONSIBILITIES:
· Communicating with customers, making outbound calls to potential customers, and following up on leads.
· Understanding customers' needs and identifying sales opportunities.
· Answering potential customers' questions and sending additional information per email.
· Keeping up with technical product and service information and updates.
· Creating and maintaining a database of current and potential customers.
· Explaining and demonstrating features of complex products and services.
· Staying informed about competing products and services.
· Upselling products and services.
· Researching and qualifying new leads.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
· High school diploma/GED. BS/BA preferred
· Superior Sales Skills
· Possess a quick learning curve with highly technical products
· Documented success in a previous position with an outbound call center or a related sales position.
· Proficiency in Microsoft Office.
· Experience using a CRM software program
· Excellent verbal and written communication skills.
· Good organizational skills and the ability to multitask.
· Excellent phone and cold calling skills.
· Exceptional customer service skills.
· Strong listening and sales skills.
· Ability to achieve targets.
Compensation and Benefits:
Commensurate with experience, please state specific salary requirements when submitting your Resume.
· Competitive Salary, with Commission and Bonus Potential
· Health and Dental Insurance
· Life Insurance
· Simple IRA Retirement Plan
· Nice and flexible work environment