Full or Part time Customer Service Representative

With the growing calls , we are seeking professional, no drama , responsible and organized office staff to be a part of our team.

You will be book all calls that come in and dispatch calls out. 

You should be extremely organized in remembering calling back clients, following up on calls , dealing with any issues in a respectful manner.

You must be able to show empathy through the phone.

A professional over the phone voice is important .

You must get along with other co-workers and believe there is no 'I' in TEAM.

You must communicate all issues, needs etc. to your supervisor as they come up.

You must have a typing speed of a minimum of 50 words per minute . (no henpecking allowed)

You must be able to book a call by getting all the required information within a 3-4 minute time frame.

You must be able to multi task.

You must not have any tardiness or absences issues .  Since this is an emergency company, your attendance is very important to the functioning of the company. 

You must display professionalism in your work ethic, mannerisms with co-workers , attitude towards clients as well as holding a professional image through proper professional attire. 

Our company is open 24/7. ;  Office schedules consist of morning, afternoon, and later afternoon to evening shifts.  No graveyard shift or shifts after 8 pm.  Saturday and Sunday are rotating shifts and office hours end by 5:30 on the weekend. 

We offer bonus opportunities  , paid vacation after a year of employment, insurance benefits after 90 days of employment. 

If this sounds like you and you can start immediately, please reach out to us with your resume and availability. 

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.