Customer Service Specialist
Mr. Electric
Tucson, AZ
- Expired: over a month ago. Applications are no longer accepted.
Job DescriptionCompany Description
We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Dispatching Electricians
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Minimum typing speed of 45 WPM NO EXCEPTIONS PLEASE
Established in 1994, Mr. Electric® a global franchise organization providing electrical installation and repair services. Recognized by a major magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers at almost 200 locations worldwide. Mr. Electric is a subsidiary of The Dwyer Group, Inc., family of service franchises.
Mr. Electric
Address
8230 E. Broadway Blvd Ste E3
Tucson, AZ
USA
Industry
Business
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