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Home Advisor - Inside Sales - 010063

Mr. Cooper Group Chandler, AZ

  • Posted: over a month ago
  • $96,000 to $120,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision
Job Description

Home Advisor – Inside Sales

This unique sales position offers a great base salary plus uncapped commissions and – the kicker – NO COLD CALLS!

We are looking for highly self-motivated, results-driven candidates with sales experience, who want to make a difference instead of just a living. The Home Advisor role can build as jumping-off point to establish a career within the financial and/or mortgage industry.

Qualifications: Must be currently in a sales role and have multiple years of sales experience: inside sales, call center, telemarketing, collections etc.

  • 2 years of experience in financial services or sales atmosphere with quotas, metrics or goals with the ability to prioritize tasks in a fast-paced environment
  • Excellent interpersonal, written and oral communication skills
  • Must have strong sales and closing techniques
  • Strong problem-solving ability with multiple systems and scenarios
  • Organizational skills and attention to detail
  • Proficient in Microsoft Office/Excellent computer skills
  • Commitment to attain MLS License (Mr. Cooper provides paid training time and exam costs)
  • High school Diploma or equivalent - Degree preferred

· Must live 60-75 miles away from Chandler, Arizona office location to get licensed.

Details:

· 50k base + uncapped commission

· Average annual income for first year is 130-150K top 25% make between 170-200K.

· No cold calls (inbound only, made for an easier sell)

· This position will be remote until Q2 2021, then transition to the office.

· Mr. Cooper trains and pays for you to get licensed as a Loan Officer under the NMLS

· Monthly training classes

Role and Responsibility:

  • Field and evaluate customer service questions; compare solutions to determine recommendations that best meet customers’ needs and circumstances; perform follow-up to ensure resolution (typically taking 12 to 15 inbound calls per day)
  • Establish rapport with customers and actively listen to understand their immediate and latent needs, motivations, and contexts; properly document customer interactions and capture both personal and financial insights to lay the groundwork for more personalized future interactions
  • Smart selling: Coach and educate customers as needed; provide information on products and services that would benefit the customer, support an informed decision-making process tailored to the customer’s needs and preferences
  • Manage pipeline of potential customers at various stages of the refinancing journey; responsible for business development and relationship management

 

Benefits:

· Benefits start day one of employment

· 16 days of PTO + 4 floating holidays + 8 company holidays

· Volunteer PTO

· Home buying and refinancing assistance

· Down payment assistance

· Friends and family mortgage referral bonus

· 401k Match up to 6%

· Health Insurance

· Dental Insurance

· Life Insurance

· Disability Insurance

· Wellness Program

· Parental Leave

· Adoption Assistance

· Infertility Coverage

· Employee Assistance Program

· Tuition Reimbursement

 

Company Description
Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, services and technologies. Join the nearly 10,000 Coopers in our family

Mr. Cooper Group

Why Work Here?
Best Place to Work 2021. Largest mortgage loan servicer of any non-Bank institution. 80% of leads come from internal portfolio clients.

Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, services and technologies. Join the nearly 10,000 Coopers in our family

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Address

2501 S Price Rd

Chandler, AZ
USA
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