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Customer Service Representative

Mr Rooter Plumbing of St. George Hurricane, UT

  • Posted: 13 days ago
  • Full-Time
Job Description
Customer Service Representative Job DescriptionAt Mr. Rooter Plumbing, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives; it’s just the plumbing that’s made us famous. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand is what you’re looking for, you’ve come to the right place. We pride ourselves on being a great place to work, providing excellent pay, flexible work schedules, and top benefits.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements, and acting as a first point of contact for our customers and vendors.
This position is for you if you are self-motivated, energetic, driven to provide the highest level of customer service and satisfaction, and are able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls and work orders in a professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts  
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Familiarity with computers and other electronic devices
  • Positive attitude
  • Team player who can work independently

Work Hours:Monday - Friday 8am - 5pm (40 Hours)

Compensation: $12 - $17 dependent on experience

Benefits: 2 Weeks Paid VacationFlexible Scheduling OptionsEmployee 401(k)Internal Advancement OpportunitiesPotential Work From Home Options*Note: Some benefits are available after a 90-day introductory period.

Notice

Mr. Rooter LLC is the franchisor of the Mr. Rooter® franchised system. Each Mr. Rooter® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Rooter LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Rooter LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Rooter® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Rooter LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Rooter LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Mr Rooter Plumbing of St. George

Address

Hurricane, UT
84737 USA

Industry

Business

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