Housekeeping Supervisor (Morning and Evening)
Mountain View Grand Resort and Spa Whitefield, NH
- Posted: 27 days ago
- Benefits: 401k, dental, life insurance, medical, vision
The Housekeeping Department proudly demonstrates a resolve for perfection and service beyond reproach to assure total guest satisfaction. Housekeeping Team Members deliver courteous, respectful behavior to all guests, visitors, and team alike, and they maintain contagious enthusiastic, energetic attitudes.
Ask about our $250.00 sign on bonus!
The successful candidate will assist with the coordination of Housekeeping operations, providing the resort with superior cleanliness and guest satisfaction, be observant and detailed, ensure processed rooms are accurately completed every time.
What you will do (includes but not limited to):
You will maintain overall clean/safe resort for guests and team, establish and maintain quality control of cleaning services with monthly standard audits and Guest Room Attendants. Utilize proper equipment and supplies for the most efficient/economical operation of the department. Assist with all operations of Housekeeping as needed. Inspect cleaned rooms and public spaces to ensure resort standards are met, clean rooms as necessary. Investigate concerns regarding room cleanliness, provide immediate resolution and concerns regarding employee performance, provide Executive Housekeeper with up to date information. Maintain open, professional communication with guests, managers and resort departments. Provide Housekeeping Team with motivation and respectful insight and redirection. Hold self to a higher standard, be a role model at all times.
Qualities and characteristics of a Housekeeping Supervisor include being friendly, observant, detailed and efficient.
Minimum requirements include having a strong understanding of English and a working knowledge of cleaning supplies and equipment.
Skills and abilities include having the abilities to remain focused in a high-volume environment, provide inspiration and motivation, and work respectfully with team members.
Minimum education required is a high school diploma/GED or working towards goal.
Minimum experience required is 1-2 years housekeeping experience.
Physical elements: Long hours may be required; extended time on feet; exerting force to lift, carry, push, pull heavy objects/carts; work with various chemicals, odors, fumes.
Join our high-performance team where Team Members personify service, innovation, and commitment to quality.
Mountain View Grand Resort and SpaWhy Work Here?
Career pathways in hospitality are boundless. Join us and start the career that's right for you. Ask about our $250.00 sign on bonus!
Mountain View Grand Resort and spa is located in the White Mountains of New Hampshire and is a member of Historic Hotels of America. Distinguished as a AAA Four Diamond property, it offers 141 guest rooms and suites situated on over 1,700 acres. The property consists of three restaurants, meeting and banquet facilities, golf course, spa, pools, tennis and other recreational amenities. For more information, go to www.mountainviewgrand.com or www.facebook.com/mountainviewgrand.com.
101 Mountain View RdWhitefield, NH