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Business Operations Consultant

Motorola Chicago, IL
  • Posted: August 06, 2019
  • Full-Time
Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewGlobal Services Business Operations is responsible for providing strategic and analytical guidance to support the EVP, Services, with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, offer management, and other internal teams on high-profile projects.
Job Description

The Services organization is responsible for delivering services to support Motorola Solutions technology including network monitoring, security monitoring, technical support and field services.  The Services business is one of the most strategically important growth areas of Motorola Solutions; this team supports executive leadership.

We are looking for a candidate who can jump into a business problem or challenge, figure out what information is needed, work cross-functionally to analyze the problem and develop & present a recommendation - the benefits of consulting, except with work-life balance and without having to get on the road every week.  This role requires strong collaboration across the company. Candidates need to be well-rounded, flexible and driven. 

The Business Operations Consultant will focus on improving business performance through projects including analysis of operational data and financials, and business case creation and analysis.  The position will work hand in hand with functions including corporate strategy, offer management, centralized operations and regional teams, and frequently present recommendations to executive level management. Specific responsibilities could include:

  • Translating high-level business problems into more specific questions that can be answered with data-driven analysis and recommendations; data frequently needs detailed validation with stakeholders to ensure directional accuracy

  • Development of forecasting models based on key business drivers to improve regional sales forecasting and operational execution

  • Business case creation and analysis on new services opportunities including market sizing, investment requirements, pricing and financial returns

  • Assist in preparation & analysis required for internal / external management meetings including customer, partner, staff and executive briefings

Preferred Qualifications:

  • Experience with revenue/cost analysis, market sizing & analysis, operational strategy formulation, business case development, or financial modeling

  • MBA preferred, not required

  • Bachelor's degree (analytical degree like finance or engineering preferred) 

  • 1-3 consulting experience required, preferably generalist, strategy & operations or performance improvement consulting

  • Excellent interpersonal, verbal and written communication skills

  • Experience working in highly analytical setting requiring quantitative analytics

  • Experience creating executive management presentations

  • Advanced Excel modeling skills

  • Advanced Presentation (PowerPoint/Google slides) skills

  • Ability to think broadly and critically about a quantitative analytical problem by applying business, industry and company acumen to prove or disprove a hypothesis

  • Energetic and self-motivated - must be well organized and able to make proactive recommendations

  • Enjoy digging into data that is not clean & requires validation, making directional recommendations with incomplete information

  • Enjoy fast-pace, collaborative, positive, people-oriented; effective multi-tasking capability

Basic Requirements
  • Bachelor's degree and 3+ years of experience

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.



Chicago, IL

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