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Social Media Specialist

MotoRefi Washington, DC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About MotoRefi 

At MotoRefi, we're on a mission to save car owners $100/month or more with our seamless marketplace and technology platform. Our customers love us (our NPS is 81!), we grew revenue over 5x last year, and team members tell us MotoRefi is a great place to work (read our Glassdoor reviews!). MotoRefi is proud to be backed by a great team of venture and angel investors, including Goldman Sachs, IA Capital Group, Motley Fool Ventures, Moderne Ventures, Gaingels, QED Investors, Accomplice, Link Ventures, the former COO of Venmo, and others.


About the Role

MotoRefi is looking for a creative thinker with a passion for storytelling as our new Social Media Specialist. As a member of MotoRefi's Marketing team, this person will work directly with the Senior Manager of Brand Marketing to create our monthly content calendar across organic social media, including Instagram, Twitter, Facebook, and LinkedIn. This role will:


  • Act as a copywriter on all captions, as well as a strategist on corresponding creative pieces like graphic design and video (design experience is not necessary, just the ability to envision creative materials and work with designers to make them come to life)
  • Own the delivery of each month's content calendar to senior Marketing team members, managing rounds of review
  • Own the publishing of all content, as well as quality control for all assets, ensuring no typos or factual inaccuracies
  • Own social media analytics, deliver regular reporting on how posts are performing, and make suggestions for how to improve the next batch of content
  • Act as an advisor on social media strategy by staying on top of current social media trends (Are there new platforms we should explore? Different content types we should create? Is something trending that we should be a part of?)
  • Take the lead in social media contests and giveaways, managing customer entries and responding to customer questions
  • Engage with and manage relationships with influencers
  • Manage comments and DM's from customers on social media, as well as own the response to all customer reviews across platforms (Google reviews, etc.)


About You

You are creative, strategic, and analytical with exceptional communication skills. You thrive in a fast-paced, rapidly-growing environment and are enthusiastic about learning our brand and coming up with new, innovative ways for us to communicate with our customers. You have/are:

  • 1-2 years of experience 
  • Fluent in Instagram, Facebook, Twitter, and LinkedIn, and familiar with other social media platforms (YouTube, Pinterest, Reddit, TikTok, etc.)
  • Design experience in Adobe products is a bonus, but not mandatory
  • An excellent communicator and compelling storyteller
  • Highly collaborative, a great listener, and able to work with peers and executive teams to drive action and results
  • A creative thinker with a passion for trying new things in the social media space
How we will take care of you

Everyone at MotoRefi is a valued team member, and we always strive to live up to our value Take Care of Each Other. Our compensation and benefits package includes: 


  • Competitive base salary compensation
  • Equity in a high growth startup
  • Fantastic health, dental, vision, and mental health insurance, where we cover 100% (yes, 100%!) of the premium for you and your family, and a generous PTO plan
  • Company-paid for short & long term disability insurance and basic life insurance 
  • Optional benefits include HSAs, FSAs, voluntary life insurance, and pet insurance.
Our Values
  • See people as people
  • Take care of each other
  • Commit to the mission
  • Move quickly and bravely
  • Get better every day
  • Seek truth

MotoRefi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.





Washington, DC



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