Skip to Main Content
← Back to Jobs

Customer Service Representative

Moten Tate, Inc. Fort Myers, FL
  • Posted: over a month ago
  • $10 Hourly
  • Temporary

PURPOSE:

This position is responsible for determining service availability, appropriate fees and applicable billing codes. Collects appropriate fees, including special contracts, rebateable fees and assisting customers with programs. This position will also handle complaints and inquiries from the public related to billings, fees, meter readings, discount programs, account options, violation processes and tests. This position will last until mid November. Shift is Monday - Friday, 8 AM to 5 PM.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Determines correct fees, discount programs and rebate payments applicable Generates and coordinates new service installations Analyzes, interprets and applies policies and procedures when dealing with; customers, developers, homeowners, engineers, architects, and department liaisons. Installation, removal, maintenance and or updates to customer equipment (i.e meter boxes, transponders, etc.). Collection of past due accounts.


KNOWLEDGE, SKILLS AND ABILITIES:

Ability to communicate effectively, verbally and in written form. Knowledge of policies and procedures of the County department. Ability to operate general office equipment, computers and knowledge of software programs. Knowledge of computer software (MS Excel, Word, Windows NT ). Knowledge of basic mathematics. Depending on assignment, may need the ability to lift I move up to 25 pounds.


EDUCATION, EXPERIENCE, LICENSING:

Requires any combination of education and experience equivalent to graduation from high school and one year of customer service experience, bookkeeping, accounting, or cash handling. Possession of a valid driver's license with an acceptable driving record may be required.

Moten Tate, Inc.

www.motentate.com

Address

Leeway Service Center, 1366 Colonial Blvd, Fort Myers, FL 33907
Fort Myers, FL
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.