Frequent overnight travel (up to 70% of the time) to customer facilities primarily within the United States, to measure, install, evaluate, troubleshoot or repair equipment.
Work with customers’ on-site production technicians and engineers to ensure the smooth operation of machinery while maintaining Morrison’s high standard of customer service
Create, follow and maintain standardized processes for recording in-field activities, such as machine adjustments, alterations necessary, rework needed, customer requests, etc.
Follow and maintain processes in-house for machine assembly
Gather necessary parts, sub-assemblies, tools, and materials and assemble components and machines; read and understand engineering prints; test machinery methodically and comprehensively
Collaborate with engineers to relay progress and improve or alter parts, assemblies or components.
EDUCATION & EXPERIENCE
5+ years of experience assembling a variety of mechanical machines and components preferred
Bachelor’s degree preferred
Comfortable using and navigating a variety of technological tools, such as computers, smartphones, FaceTime, Skype, recording videos, participating in WebEx sessions, etc.
Proven aptitude for and interest in machines and their functions; ability to read assembly prints required
Approachable, friendly demeanor; the person in this position is sometimes the only “face” of Morrison to the customer
Able to lift up to 50 pounds; current driver’s license
Comfortable working in a manufacturing plant environment/ ability to understand and follow plant sanitation standards.
Attitude: Strong desire to succeed as part of a team; interest in contributing to positive company culture; willingness to persist until the job is done right for the customer and embrace the Morrison “Support Built In” philosophy
Mechanical Skills: Knowledge of machines and tools, including their designs, uses, repair, and maintenance; committed to the safe operation of machinery
Technical and Design Skills: Ability to read prints, drawings, and models, and analyze such plans for proper use; familiarity with design techniques, tools, and principals involved in the production of precision technical plans, blueprints, drawings and models
Production and Processing: Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture of parts
Communication and Problem Solving: Ability to identify problems and review related information with colleagues and customers to develop and evaluate options and implement solutions
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services; this includes the ability to assess customer needs, meet quality standards for services, and accurately evaluate customer satisfaction
Attention to Detail: Assembly Technicians are one of the last checkpoints before a job is delivered to the customer;
Stamina: Production Assembly/Service Technicians often work long
Computer Skills: Ability to navigate and use a desktop computer, including internet browsers, email, E2 database, word processing and spreadsheets