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Administrative Assistant - Quoting and Application Team

Morrison Container Handling Solutions Tinley Park, IL
  • Posted: over a month ago
  • $20 to $25 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

We are currently seeking an Administrative Assistant to join our team and be responsible for supporting all aspects of our growing Quoting and Application team. Responsible for tracking quote requests, receiving quotes from the Application team, documenting and sending them to our customers, answering customer calls and directing to the proper party. This position reports to the Office Operations Manager.

KEY RESPONSIBILITIES

● With direction from sales and engineering, prepare project quotes and distribute to customers; field or direct follow-up questions and facilitate communication between customers and sales managers

● Serve as the liaison between sales – customer – engineering during the quoting process, building the customer partnership with internal teams in a professional and friendly manner

● Be energized to expand the role into new territory, evolving to handle all incoming customer communications and field and direct all potential customer inquiries

● Quickly and accurately field and interpret incoming information from internal and external customers and organize and distribute in appropriate manner

● Perform administrative tasks to support Company’s Support Built-In philosophy: answer incoming phones, greet guests, maintain non-disclosure agreements and more as directed by Office Operations Manager

● Working with sales and marketing, collaborate to create and implement consistent, branded, and professional quoting and quoting communications formats embracing technological tools

● Facilitate internal handoffs in the quoting process and communication in status changes to customer

● Maintain positive composure in all customer interactions

● Eager to improve quoting process efficiencies through quality communication techniques and willingness to coordinate and collaborate with cross-functional teams

● Input and update customer information, quotes, follow-up, and other sales activities into computer systems

● Maintain and distribute calendar of customer visits internally to the company, with calendar invites to managers

● Coordinate customer visits to company; prepare documentation for visits, assist customers and sales team with on-site needs, perform follow-up as needed

QUALIFICATIONS

● Associate or Bachelor’s Degree in Business or related subject preferred

● Experience using ERP or similar database systems preferred but not necessary

● Experience using Salesforce or similar sales software preferred but not necessary

● Professional communication skills required

● Adaptability: Embrace change in role as Company grows and evolves

● Computer Skills: Advanced ability to navigate and use a desktop computer, including internet browsers, email, and MS Office applications (Word, XL, PPT )

● Attitude: Strong desire to succeed as part of a team; interest in contributing to positive company culture; willingness to persist until the job is done right for the customer and embrace the Morrison “Support Built In” philosophy

● Communication: Advanced ability to communicate clearly and effectively in written and verbal form

Morrison Container Handling Solutions

Why Work Here?

Our growing company is a perfect fit for talent that is ready to make their mark on the future of the packaging industry and build a career.

Morrison Container Handling Solutions in Glenwood, Illinois is the industry leader in the innovative design and manufacture of timing screws, change parts, custom container handling products, assemblies, and machines for the packaging industry. We are an established, family-run company with a record of success in solving the most complex container handling problems for national and international companies, always with our support-built-in culture. Morrison offers a competitive salary and benefits package including health insurance, life insurance, and disability insurance, 401(k) plan, profit-sharing, and tuition reimbursement.

Address

335 W 194th St Glenwood, Il 60425
Tinley Park, IL
USA

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