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Customer Service Representative

Morgan Advanced Materials New Bedford, MA
  • Expired: 14 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • 3-5 years of previous experience in customer service, sales, or other related fields
  • Excellent Excel Skills
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Must have a High School Diploma or above

Morgan Advanced Materials

Why Work Here?

World class market and products, great beneifts, ability to grow & develop.

Morgan Advanced Materials is a global engineering company. We apply world-class material science and manufacturing expertise to solve the technical challenges that our customers face every day. We work in selected segments of the electronics, energy, healthcare, industrial, petrochemical, security and transport markets, typically in close collaborative customer relationships. Our core strength is our ability to get to grips with individual customer problems, apply the science and engineer elegant and reliable solutions. Morgan Advanced Materials has a longstanding history as a global leader in materials science and applications engineering. We are proud of the reputation we have earned so far, and we are focused on continuous improvement for the future in every aspect of what we do.

Address

New Bedford, MA
USA