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Human Resources Generalist

Montachusett Regional Transit Authority
Fitchburg, MA
  • Posted: over a month ago
  • $25 Hourly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description


MART is looking for a HR Generalist who can be the right hand to the Human Resources Manager. A team player who is not afraid to voice their opinions and bring ideas to the table. An individual who is personable and genuinely enjoys working with people. A successful candidate will assist in operating the day-to-day functions of HR while helping to develop employees. If you want to be part of a great cause and team, read the job description below and apply!


Position Title: Human Resources Generalist

Department: Human Resources

Reports to: Manager, Human Resources

Employment Status: Full-time 37.5 hours per week

Work Hours: 8:30 AM – 4:30 PM

FLSA: Non- Exempt

Supervisory Responsibilities: N/A

Position Summary:

This position supports MART and the Manager of Human Resources to develop and improve our employees’ development across the organization. The objective is to further embed compliant HR processes, while adding value to the organization working on a variety of tactical tasks and varied projects.

The individual in this role will assist in supporting our 100+ full time and temporary employees in 3 locations in Fitchburg. The role of the Human Resource Generalist is to provide exceptional customer service and support for employees and management in the areas of recruiting, benefits, policy interpretations and processes.

Essential Functions/Position Responsibilities:

  • Assist managers with the recruiting process, including development or updating of Job Descriptions, phone screening, interviewing, background checks,

  • Administer new employee onboarding, including I-9 compliance

  • Serve as a point of contact for HR related inquiries, including benefits

  • Maintain all employee files and/or electronic and in HRIS

  • Learn and understand payroll processes, audit, and run reports

  • Perform all verification of employment requests

  • Coordinate benefit events and assist training events for our workforce

  • Collaborates with business partners to solve problems and resolve conflicts in a creative, responsive, and pro-active manner

  • Provide employee relations support

  • Maintain a knowledge of progressive HR practices and key trends including but not limited to; FMLA, ADA, Workers Compensation, STD, LTD

  • Process all benefit related transactions in various carrier systems and in HRIS to insure accurate and timely data is in place

  • Assists Manager of HR with various research projects and/or special projects

When duties and responsibilities change, the employee may be asked to perform other duties as required as business needs dictate. Employees are required to identify any changes in their job duties since the descriptions were last reviewed. Additionally, MART may ask that employees conduct a review of their position as part of the performance-evaluation process.


· Bachelor’s Degree in Human Resources or equivalent and 2+ years of HR experience preferred

· Continual/lifelong learning mind set highly desirable

· High level of Confidentiality is a MUST

· Strong research, analytical skills required

· Excellent communication skills both written and verbal

· Proficient computer skills including Microsoft Office and databases

· Valid unrestricted driver’s license or reliable means of transportation

· Bilingual a plus


· Technical proficiency, including MS Office

· Strong business acumen

· Agile, with a strong customer service focus

· Innovative, quick learner able to organize and prioritize work

· Comfortable with conflict and delivery

Company Description
MART provides transportation to Mass Health (Medicaid) members, among other agencies to medical appointments in over 90% of Massachusetts. MART also serves our local communities with transportation for individuals under ADA, veterans, the elderly as well as a monthly subscription service for people who are in need of transportation. Our mission is to “serve people by getting them where they need to go to lead their lives”.

Montachusett Regional Transit Authority


Fitchburg, MA



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