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Retail Assistant Store Manager

Monro Muffler/Brake Portsmouth, NH
  • Posted: May 30, 2019
  • Full-Time

To manage and supervise all day to day operations to assure maximum efficiency of the store.  Essential job functions include, but are not limited to the following: 

  Sales (retail, wholesale, fleet, government, national account and group memberships)

 

  • Stay abreast of company goals at all times through constant communication with store manager
  • Master of functionality of point of sales systems (VAST)
  • Assist in reaching set company sales, gross profit and payroll goals
  • Review weekly and monthly reports with store manager to stay abreast of company goals

Human Resources Based: 

  • Team building
  • Hiring & Termination consultation with store management
  • Assist with the interview process

Policies & Procedures:

  • Assures employee compliance with all company policies & procedures (e.g. Employee Handbook etc.)
  • Keeps team members up to date with any policy & procedure updates
  • Assisting in the on-going training for sales and technical personnel
  • Assist with payroll management
  • May be asked to assist with performance reviews
  • Assure accurate and timely reports are completed for any work related accidents or injuries
  • Assist in assuring time cards are reviewed, signed and filed per policy & procedure

Customer Service

(Internal & External):

  • Demonstrate confidence and professional demeanor in all situations (with customers and employees)
  • Deal effectively and efficiently with customer relations with positive conflict resolution strategies

Facility Maintenance:

  • Assure overall facility maintenance is always up to date for safety and a professional appearance
  • Assure daily facility maintenance functions are completed

Inventory:

  • Protect Company Assets
  • Assisting in shipping and receiving of anything coming and going from the store, including daily purchase order updates and special orders/returns
  • Assist in assuring First in First out (FIFO) is on-going and consistent
  • Assist in assuring weekly tire counts are completed per policy & procedure
Qualifications: High school diploma/GED required Demonstrated math, reading & writing skills One year experience in management role (preferred) Experience in sales or sales management (preferred) Valid Driver's License Successfully completed background and Hire Select Test Physical Requirements: Standing for long periods of time Bending, stretching & pulling Ability to lift 80 lbs without difficulty or pain Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around) Must be physically able to work a 6-5-6 schedule Must be able to work weekends and holidays Must be able to work in all environmental conditions: Outdoor weather conditions, Heat & cold, Loud Noise

Monro Muffler/Brake

Address

Portsmouth, NH
03801 USA

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