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Customer Service Representative

Monfalcone & Garris, PC
Charlottesville, VA
  • Posted: over a month ago
  • $14 to $16 Hourly
  • Full-Time
  • Benefits: medical, 401k,
Job Description

We are seeking an Customer Service representative to join our team! You will be the first interaction many clients have with the company and you will perform clerical and administrative functions in order to drive company success and growth. First for foremost, we are looking for someone with a positive attitude, energetic and willing to learn.


  • Assemble tax returns
  • Scan tax documents and other office documents
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • order office supplies and maintain adequate inventory
  • Ensure that the office cleaning and maintenance people are keeping our space looking great
  • Screen prospect clients and keep track of information for marketing
  • Work with the owner with scheduling


  • Previous experience in office administration or other related field
  • Shows curiosity in what you do and looks at ways to improve their daily tasks
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • ​Strong organizational skills
  • Use of Microsoft Office products is a must
  • A big plus would be familiarity with bookkeeping/payroll or individual tax return preparation or the willingness to learn and grow from within the company

We offer new client bonuses for staff and annual bonuses if goals are met above the base salary.

Company Description
Monfalcone & Garris PC is an established small firm with big goals. We have a wide variety of clients in a variety of industries. The firm's goal is to be the last stop our clients will need on their accounting and tax journey. We see our role as a compassionate educator and support partner for all of our clients. We are actively growing and taking on new clients, which means new opportunities for our staff to broaden their experiences.

Monfalcone & Garris, PC


1140 East Market Street

Charlottesville, VA



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