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Technical Writer

Mondo Cambridge, MA
  • Posted: over a month ago
  • Other

Title: Technical Writer
Start Date: ASAP
Duration: 3+ Months
Location: Boston, MA (CAN BE FULLY REMOTE)
Job description:

As a freelance technical writer on the Content and Visual Design (CVD) team, you'll be creating documentation for the client's new integration offering that connects our SaaS platform with other cloud-based software. You'll report to a senior content designer embedded on the integration team to provide high-quality, well-written technical documentation.

Responsibilities

* Write online help for a new area of the product, following an established template

* Coordinate technical review by subject matter experts to ensure accuracy of documentation

* Create and publish help topics using MadCap Flare

Qualifications

* Experience writing for interactive, collaborative, web-based applications or products. Experience writing for mobile and tablet devices is highly desirable

* Practical knowledge of modern user assistance principles and best practices, user research methodologies, Web and mobile industry standards and trends

* Proven ability to take initiative anticipating, identifying, addressing, and resolving challenges

* Self-motivated to learn the business processes and user needs of any project

* Experience developing writing deliverables to effectively communicate content to stakeholders

* Experience working and building consensus in agile, cross-discipline teams incorporating creative, technology, strategy and marketing functions

* Ability to assess, prioritize and make trade-offs against business, technical, and user constraints

* Superior organizational and time-management skills; demonstrated effectiveness managing multiple priorities and deadlines

* Strong verbal communication skills

* Either knowledge of HTML or experience working with Madcap Flare or similar CMS platforms

* Experience managing code and files via GitHub repositories a plus

Mondo

Address

Cambridge, MA
02140 USA

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