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Member Services Representative

Monarch Staffing
Newtown Square, PA
  • Posted: over a month ago
  • $21 Hourly
  • Full-Time
Job Description
Member Services Representative | Temp to Perm position | FT (Mon. to Thurs. 10 AM – 6:30 PM, Fri. 11 AM – 7:30 PM) | $21/hr | On-Site | Newtown Square, PA

Excellent opportunity to join this long-established Client based in Newtown Square, PA.

A day in the life of a Member Services Representative 
  • Assist callers (members, dependents, providers) with membership’s health benefits (medical, dental & vision) – answer an average of 75 calls per day
  • Assist callers with verification of benefits & eligibility
  • Help with problem claims
  • Educate membership on existing Plan benefits
  • Direct callers to proper departments

Requirements for the Member Services Representative position
  • Two-years of college and/or Insurance courses preferred
  • Minimum two years customer service experience and/or processing online medical claims
  • Basic P.C. skills (Word, Excel, PC operating systems)
  • Knowledge of CPT & ICD codes
  • Knowledge of PPO network experience helpful
  • Dental/Vision claim background helpful
  • Strong interpersonal skills
  • Excellent oral & written communication skills – excellent phone etiquette/good voice tone

EOE employer. If interested in this Member Service Representative position, please apply.
If this position is not a good fit for you feel free to share this link! 
All candidates who receive and accept an offer of employment are subject to pre-screening requirements.

Monarch Staffing


Newtown Square, PA
19073 USA



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