Skip to Main Content
← Back to Jobs

Call Center Representative

Molina Albuquerque, NM
  • Posted: over a month ago
  • $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

Molina Healthcare Now Taking Applications Call Center Representatives

Located in Albuquerque, NM

Competitive Starting Pay Starting at $15.50/hr

Flexible Shifts Available!

BENEFITS INCLUDE:

  • Full Time Scheduled Shifts
  • Overtime Opportunities
  • Paid Training
  • Premier Medical, Dental, Vision Benefits
  • Flexible Spending Accounts
  • Immediate accrual of PTO (Vacation, sick, personal)
  • Volunteer Paid Time Off
  • Referral Bonus – Monetary Reward
  • Incentive Programs
  • Employee Wellness Program (included gym membership at certain locations)
  • Discount Programs with Major Retailers
  • Tuition Reimbursement after 6mths of service (for approved courses)
  • ILearning (online based training curriculum)

Apply Today

https://molina.taleo.net/careersection/molina_ex/jobdetail.ftl?job=1903349&tz=GMT-06%3A00&tzname=America%2FChicago

Job ID 1903349

Job Summary
Provides new and existing members with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves member inquiries and complaints fairly and effectively. Provides product and service information to members, and identifies opportunities to maintain and increase member relationships. Recommends and implements programs to support member needs.

Knowledge/Skills/Abilities
• Responds to incoming calls from members and providers excluding provider claims calls.
• Accurately records all calls as applicable.
• Achieves individual performance goals as it relates to call center objectives.
• Assists callers with Web Portal registration and utilization.
• Engages and collaborates with other departments as applicable.

Job Qualifications
Required Education
HS Diploma or equivalent combination of education and experience
Required Experience
0-1 year
Preferred Education
Associate's Degree or equivalent combination of education and experience
Preferred Experience
1-3 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Molina

Why Work Here?

Great benefits and lots of room for growth!

Address

Albuquerque, NM 87102
Albuquerque, NM
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.