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Technical Developer - Lead

Modsquad
Los Angeles, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

ModSquad’s Information Technology department is looking for a Lead Technical Integrations Developer to manage a small team of developers while also acting as an individual contributor to their own projects. This individual will be responsible for balancing the team’s workload, setting and achieving reasonable delivery timelines, and supporting the overall team’s growth as we continue to establish best practices for development within our organization. They will work as part of the Enterprise Applications team and as a direct contributor to our SaaS tool implementations team.

 

ModSquad’s Technical Integrations team is charged holistically with assisting in automating processes and improving the user experience across all of our systems. Their ultimate goal is to ensure as little manual effort is required on processes that can be safely and effectively automated, leaving humans to do the important work that isn’t so easily repeatable or logically understood by such processes.

 

What you will do:

● Manage our development team using agile project management methodologies to ensure deliverables are met and on time, expectations are reasonably set, and workloads are well balanced to ensure everyone is happy with both the quality and quantity of work performed with a strong emphasis on avoiding crunch culture.

● Develop, test, troubleshoot, and maintain automation and process improvement solutions utilizing cloud-based technologies.

● Develop standards and processes to support and facilitate development projects and initiatives

● Work with vendors, clients, and internal teams to design, test, document, and implement solutions on a multitude of internal and external systems.

● Understand stakeholder stated and unstated needs to provide, design, and modify solutions to meet their expectations

● Work with clients on projects assigned as needed.

● Participate in active discussions with the Enterprise Applications team at large to ensure all parties are aligned on desired results and current status.

● Assist with identifying opportunities to improve all aspects of user experience and the company’s scalability wherever possible.

 

Skills and Experience - Who you are:

● Bachelor’s degree in computer science/a related discipline or the equivalent work experience and technical training

● 3+ years of experience working with web-based architecture utilizing, but not limited to, ASP.NET, C/C++, C#, jQuery, HTML, CSS, Java / J2EE / JavaScript, JSON, 3rd Party API Utilization

● 3+ years of experience working with web design user experience and interface utilizing, but not limited to, HTML, CSS, and other web development technologies.

● Significant experience supervising a team of technical professionals and a proven track record of delivering on set expectations.

● Experience with agile project management methodologies

● Significant experience utilizing 3rd Party APIs to integrate systems and establish creative custom solutions to a business’s needs.

● Fluent in the creation of stored procedures, functions, and views

● Competency with XML constructs, XSD and schemas

● Experience with industry-leading SaaS technologies like Zendesk, Okta, Slack, G Suite, and Asana

● Experience in dynamic environments where technologies in use aren’t always controllable, like client services, a significant plus

● Excellent time management, organizational, and communication skills

● Strong sense of personal accountability and the ability to work independently

● High EQ and Sense of humor are required

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes the NFL, Zendesk, Topps, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

 

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

 

#workfromhome #remote #modsquad #wearethemods #customersupport #emailsupport

Company Description
About ModSquad:
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes the NFL, Zendesk, Topps, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Modsquad

Address

Los Angeles, CA
USA

Industry

Technology

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