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Operations Specialist

Modis El Segundo ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 The Branch Operations Specialist position requires an employee to perform all functions necessary to successfully maintain branch operations by:

  • Arrive promptly for the opening of branch. Greet visitors and applicants for testing and interviewing.  Answer and route incoming calls as necessary.
  • Complete weekly branch reports, including but not limited to: Headcount Stats Report, Key Metrics Report, Starts and Ends Report, Branch Roster, and the Consultant Board.
  • Generate consultant new hire paperwork (including contracts) and ensure proper completion. Maintain personnel files including I-9 Form files.
  • Act as liaison with Modis’ Corporate Immigration Department regarding immigration issues.  Ensure that the e-Verify is completed in compliance with Modis policies. 
  • Ensure that consultant drug, background, and credit checks are performed in compliance with our client contract agreements and Modis policy.
  • Generate client contracts as needed, performing any necessary client credit checks.  Ensure accurate completion of all necessary client paperwork.  Forward all necessary client paperwork to corporate office and maintain organized client files.
  • Ensure initial placement and updated payroll and billing data are submitted to the Back Office on a regular basis to ensure that assignment information is always accurate and current.
  • Review client contracts to ensure that Modis assignments and candidate expenses are set up properly and are in compliance with these agreements. When applicable, ensure that consultants are aware of the client’s expense reimbursement policy.
  • If the branch does not have a CRR, track consultant bill/pay rate anniversaries and assignment end dates.  Notify BDM 30 days prior to the end date/anniversary so the BDM has enough time to request a bill rate increase or a contract extension.
  • Assist consultants with weekly timesheets and ensure that each consultant submits a billable-hours timesheet, Paid Time-Off Timesheet or Holiday Timesheet by running the appropriate Decision Studio Reports.  Submit zero hour timesheets, when necessary.
  • Assist consultant and/or client in obtaining consultant logins into the client time reporting system (if applicable).  In addition, obtain login into the client time reporting/billing system for Modis use to confirm that consultants are entering their hours on a timely basis, entering their hours correctly and that the bill rates in the system match the Modis bill rates.  These Modis logins should also be shared with the appropriate Client Services Specialist.
  • Communicate all new and current Modis policies and procedures to the branch staff employees and consultants.
  • Assist the Back Office with correcting timesheets, billing/invoice issues, or collections as requested by the Back Office.  Review the “Invoice Held Report” and immediately take action to resolve any issues.  Review the Hold Report from Contractor Payables, which represents Independent Contractor or Subcontract timesheets that were received and completed by Payroll, but have not received Vendor invoice.  Contact Vendors to request that they submit invoice immediately. 
  • Review the Aging Reports (in Decision Studio) on a weekly basis and alert the Managing Director of any aging issues.
  • Ensure timely communication between the branch and the corporate office by responding to all emails/phone calls within 24 hours. 
  • Demonstrate on an individual basis as well as lead branch team to a high level of accuracy related to branch operating procedures this includes following work flow operations and procedures
  • Perform New Hire Orientation for staff employees.  Assist Managing Director with tracking staff employee Absence Tracking Forms and ensure that these forms are sent to Staff Payroll in a timely fashion.
  • Additional administrative functions for the office to include: order office supplies, marketing collateral and Modis promotional items as needed.  Distribute messages, mail and incoming faxes; and send invoices and expense reports to corporate for payment.

ESSENTIAL FUNCTIONS:

 

  • Audit I-9 forms for accuracy
  • Assist in credit and collections.
  • All other duties as assigned by Manager.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.

 

EDUCATION/EXPERIENCE & OTHER POSITION REQUIREMENTS:

  • High school diploma or equivalent; College degree preferred
  • 1 year prior experience in a customer service role and 1-2 years prior experience in a financial role (AP, AR, Payroll) or Human Resources helpful
  • Very Proficient in MS Office applications
  • Ability to meet deadlines in a timely fashion and effectively multitask assignments or duties
  • Ability to communicate effectively verbally and in writing
  • Ability to work effectively in a team environment with minimal supervision
  • Ability to operate multi line phone
  • Problem-solving skills
  • Excellent interpersonal and communication skills
  • Ability to work in a collaborative environment

 

COMPANY OVERVIEW:

 

Adecco Group North America through an impressive portfolio of staffing industry leading brands, including Accounting Principals, Adecco Staffing, Ajilon, Beeline, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.

 

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

 

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services team.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

The Company will consider for employment qualified applicants with arrest and conviction records

 

Company Description
COMPANY OVERVIEW: Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Accounting Principals, Adecco General Staffing, Adia, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions. We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas. Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records.

Modis

COMPANY OVERVIEW: Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Accounting Principals, Adecco General Staffing, Adia, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions. We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas. Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records.

Address

222 N Pacific Coast Hwy. El Segundo
El Segundo, CA
90245 USA