Onsite Support Technician

Modis

Beloit, WI

Posted: over a month ago
$25 to $28 Hourly
Contractor

Job Description

Provide routine technical support for desktop, laptop, telecom and network systems, including hardware, application software, operating systems and connectivity
• Perform specific hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes in partnership with suppliers, if appropriate, using existing documentation
• Troubleshoot hardware and software issues and document resolution
• Repair or replace defective equipment with support as needed
• Install, configure, and update end-user desktop and laptop software
• Prioritize and escalate issues and requests when appropriate
• Fulfill technical requests from end users or route when appropriate
• Use knowledge transfer forums to identify and resolve problems

Company Description

Our focus is on developing a diverse team of people who want to excel. At Modis, we offer careers that span countless domains, projects, and challenges across IT, Engineering, and Life Sciences. We expect our people to be ambitious. That’s why we entrust them with responsibility and encourage every colleague to apply their learnings from one discipline to another, so we can innovate together and unlock new ways of working.

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.