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Hotel Night Auditor
Modern Hotel and Bar Boise, ID

Hotel Night Auditor

Modern Hotel and Bar
Boise, ID
Expired: over a month ago Applications are no longer accepted.
  • $14 to $16 Hourly
  • Part-Time
Job Description

The Modern Hotel is seeking a part-time Hotel Night Auditor to join our team immediately.

The shifts for this position will occur 3 days a week from 12am-8am (25 hours / week). We’re looking for a professional who can quickly and considerately respond to guests’ needs. The Night Auditor will be responsible for running EOD reports. The ideal applicant will be capable of working autonomously with no one to assist them with basic functions, such as checking guests in and out, reconciling accounts, taking initiative for necessary maintenance and housekeeping tasks that come up during the overnight shift, and providing excellent customer service. These tasks are to be handled in a friendly, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Compensation is $15.50 / hour.

Job Responsibilities (Include but not limited to):

  • Greet guests warmly upon arrival, check them in and provide them with any information they need to enjoy their stay.
  • Work with the team to ensure the hotel premises remain safe for guests at all times
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping and maintenance staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns, and complaints as needed
  • Answer phones and place reservations
  • Run EOD reports so they are complete by the end of the shift
  • Prepare guest bills for next-day checkouts
  • Balance cash drawers and record receipts
  • Set up continental breakfast buffet and attend until breakfast attendant arrives at 7am
  • Perform daily, weekly, and monthly cleaning duties as assigned by supervisor

Qualifications:

  • Exceptional customer service skills
  • 2+ years’ experience in customer service or hospitality
  • Excellent communication and organization skills
  • Ability to learn computer functions and other on-the-job skills

Benefits:

Employees of the Modern receive discounts at the Modern Bar and Restaurant and our sibling restaurant Txikiteo. NICE health insurance available immediately upon employment. Vision and dental package is available after six months of employment. IRA available after one year – employer will match up to 3% annually.

COVID-19 considerations:

We expect all staff members to take COVID-19 precautions and protocols seriously. Vaccination against COVID-19 is mandatory.

Company Description
The Modern Hotel and Bar is a re-animated Travelodge located in downtown Boise’s Linen District. Independent, now and always!

Ideally located to easily access the Boise River Greenbelt, biking and hiking foothills trails, and Boise’s flourishing downtown, the Modern continues a family tradition of hospitality forward through three generations.

The Modern Hotel originated during the height of the Great Depression in Nampa, Idaho. Two sheepherders, Regina Echevarria, and her husband, had lost all of their sheep, so they went all-in and opened a Basque boarding house that catered to Basque immigrants, sheepherders, traveling musicians and businessmen.

Time passed, and 60 years later Elizabeth Tullis, Regina’s granddaughter, bought a run-down Guest Lodge in Boise and named it after the original Modern. Elizabeth and her family, commissioned local architect Dwaine Carver and interior designer Kerry Tullis to do a complete renovation with all the modern amenities.

At today’s Modern, the rich history still radiates amidst Boise’s unique, vibrant culture. The hotel features 39 light-filled, perfectly-appointed rooms, a destination bar and restaurant, and a wine and tapas bar called Txikiteo a block away.

Staffed by an attentive, knowledgeable team, The Modern is the go-to hotel for business professionals, vacationing empty-nesters, honeymooning couples, and visitors to Boise’s busy arts and culture scene.

Young at heart and down to earth – without unnecessary or hidden costs – the Modern is a perfect introduction to one of the fastest-growing cities in the country. A home-away-from-home for all who value low-stress travel, stylish design, and ridiculously comfortable beds.
Why Work Here?
Women-led, good benefits, our guests just get us!

The Modern Hotel and Bar is a re-animated Travelodge located in downtown Boise’s Linen District. Independent, now and always! Ideally located to easily access the Boise River Greenbelt, biking and hiking foothills trails, and Boise’s flourishing downtown, the Modern continues a family tradition of hospitality forward through three generations. The Modern Hotel originated during the height of the Great Depression in Nampa, Idaho. Two sheepherders, Regina Echevarria, and her husband, had lost all of their sheep, so they went all-in and opened a Basque boarding house that catered to Basque immigrants, sheepherders, traveling musicians and businessmen. Time passed, and 60 years later Elizabeth Tullis, Regina’s granddaughter, bought a run-down Guest Lodge in Boise and named it after the original Modern. Elizabeth and her family, commissioned local architect Dwaine Carver and interior designer Kerry Tullis to do a complete renovation with all the modern amenities. At today’s Modern, the rich history still radiates amidst Boise’s unique, vibrant culture. The hotel features 39 light-filled, perfectly-appointed rooms, a destination bar and restaurant, and a wine and tapas bar called Txikiteo a block away. Staffed by an attentive, knowledgeable team, The Modern is the go-to hotel for business professionals, vacationing empty-nesters, honeymooning couples, and visitors to Boise’s busy arts and culture scene. Young at heart and down to earth – without unnecessary or hidden costs – the Modern is a perfect introduction to one of the fastest-growing cities in the country. A home-away-from-home for all who value low-stress travel, stylish design, and ridiculously comfortable beds.

Address

Modern Hotel and Bar

1314 W Grove Street

Boise, ID
USA

Industry

Tourism

Website

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