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Client Account Manager (Client Sales)

Mode5
Norfolk, VA
  • Posted: over a month ago
  • Full-Time
Job Description

Who We Are:  

In 2022 Mode5 was named one of the top 100 Best Places to Work in Virginia and the number one MSP in Virginia and 29th in the world! We are a leader in IT solutions and consulting providing valuable technology services for the past 20 years. We are in high-demand helping our clients solve their IT problems and provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team.

You do not need a background in IT to excel with our team. If you are business savvy, have strong problem-solving skills, and love helping clients, apply today!

What You Need: 

To be a successful Client Account Manager, you will need excellent communications, proven sales ability, and a commitment to providing world class service.  

  • Minimum of 4 years of client account management
  • Background in B2B customer service relations and B2B account management
  • Proven sales record, strong business acumen, and organization skills
  • Reliable transportation and ability to drive to customers

Things You Will Do:  

As a Client Account Manager, you will build and maintain relationships with existing clients and ensure customer service and quality standards are met. You are the client’s first point of contact, and source for hardware purchases, new service proposals, contract renewals, and customer service issues.

  • Maintain face to face contact with clients, proactively resolve issues, and develop strategies to address client concerns
  • Manage and develop sales pipeline, conduct weekly meetings, present quotes, and proposals to existing clients and oversee opportunity follow-ups
  • Partner between departments to ensure projects are communicated and meet customers’ expectations

Your Benefits: 

At Mode5, your role will make a significant impact to our clients each day! Here, you will grow and develop professionally in a challenging and rewarding environment. We take personal development seriously, and love to promote within.

  • Free Fridays! Every other Friday off- PAID!
  • Competitive Base Salary Plus Commission  
  • Medical, Dental, and Vision Insurance
  • Simple IRA Savings Plan with Company Match
  • Paid Holidays and Vacation Days
  • Causal Work Environment
  • Employee Social Events
  • Life Insurance Coverage
  • Incidental Telecommuting
  • Employee Referral Bonus

Alt. Titles: Inside Sales, Client Success Manager, Key Account Manager  

We are an Equal Opportunity Employer

Must be available to work in our Norfolk office and visit client locations 

Mode5

Address

Norfolk, VA
23517 USA

Industry

Business

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