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IT Technical Support Engineer

MobileIT LLC Grand Rapids, MI
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking an IT Technical Support to join our team! You will resolve computer-related issues for our clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT
  • Experience with the following
    • Microsoft Server 2008-2019
    • Vmware
    • Networking
    • VPN
    • Terminal Server
    • Office 365
    • Hardware (Pc, Server, Storage)
    • Router/firewall
    • WIFI
    • VEEAM Backup (not mandatory)
    • IT security
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Ability to problem solve
  • Strong communication skills
  • Staying Calm under pressure
  • Goal oriented
  • Organized
  • Ability to document procedures

MobileIT LLC

Why Work Here?

Awesome owner, over 23 years in business, fun environment, work with new and exciting technologies, and great growth opportunities.

IT Consulting Firm

Address

Greater Detroit Metro area
Grand Rapids, MI
USA

Website