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Director of IT

Mobile Loaves & Fishes Austin, TX

  • Expired: June 07, 2021. Applications are no longer accepted.

Job Description:Scope & Purpose The Director of Information Technology (IT) is an integral part of the Mobile Loaves & Fishes team, responsible for the management, strategy, and execution of IT infrastructure for the organization, overseeing the IT department and other technical operations within the organization, liaising with other departments to ascertain their technological requirements, and developing and implementing solutions that meet these requirements that are aligned with our organization's objectives. The Director of IT will be a highly qualified, experienced, organized, self-directed, and a motivated professional, as well as someone who is passionate about empowering communities into a lifestyle of service with the homeless. This is a full-time, exempt position reporting to the Chief Operating Officer (COO).

Due to the nature and requirements of the position, hours are flexible to fit need, but will include some nights and weekends as required. The Director of... Information Technology will office at Community First!

Village located at 9301 Hog Eye Road, Austin, TX 78724. Please attach a cover letter and resume to your application. Due to the high volume of applications, only those selected for further discussion will be contacted.

Duties & ResponsibilitiesResponsible for all Information Technology functions of the organization, this position will require both hands-on expertise as well as leadership oversight of all Information Technology operations, processes, systems, applications, networks, data backup, disaster recovery, security, helpdesk support, project management, implementations, and strategic IT initiatives.The primary goals of this position are to ensure network uptime, operate and maintain the IT infrastructure and software systems in a high quality professional manner, lead the successful implementation of technology projects, and achieve high levels of team member service and satisfaction. MLF's core software systems include Salesforce, Classy, Sage Intacct, Google Applications, Dropbox, and Tracker (a proprietary system used to manage our food truck ministry). Proactively manages IT infrastructure to be stable, reliable, secure, upgraded, and protected.

Leads and manages the relationships with technology suppliers and external vendors for all IT infrastructure, wifi network, telecommunications, data networks, software applications, SaaS vendors, etc.; ensuring quality and SLAs are achieved.Develops and oversees the IT annual operating and capital expenditure budget and manages expenses to stay within plan.Manages the technology lifecycle from bids, selection, purchase, to ongoing support. Oversees the design and administration of all IT elements: network systems, applications, workstations, storage solutions, virtual environments, backup solutions, cloud and SaaS applications, etc.Leads and implements all IT and systems aspects of MLF's strategic plan in partnership with the executive leadership team. Proactively supporting all departments with advice, recommendations, project implementations, systems upgrades, and support to meet evolving organizational requirements.Creates and maintains documentation and structured processes for all aspects of MLF's technology infrastructure and applications.

Other Duties & Responsibilities as needed Knowledge Skills & AbilitiesCommitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goalsThe successful candidate will be passionate and knowledgeable MLF's vision, mission, core values and goalsProven experience leading the overall IT functions for an organization.A broad technology background in IT infrastructure, Wifi network, operations, and applications is required.A Bachelor's degree in Information Technology or related field required. A minimum of 6 years IT experience required. Technology certifications are advantageous.Experience managing multiple vendors and contractors, including con

Mobile Loaves & Fishes


Austin, TX



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