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Customer Insights Analyst

Mizzen and Main Dallas, TX

  • Benefits Offered Vision, Medical, Life Insurance, Dental
  • Employment Type Full-Time

The Customer Insights Analyst will be responsible for ensuring that business decisions are made with the benefit of customer analytics & customer-first thinking. Responsible for developing, executing and analyzing customer journey insights as it relates to customer behavior, product, and acquisition channels. The analyst will also be responsible for general eCommerce reporting and analytics of sales and website performance. Reports to the Director of eCommerce in Dallas, TX.

Primary Responsibilities:

  • Analyze data from ECommerce platform, Google Analytics and other sources to identify new customer trends to business partners and make recommendations on how to strategically use these new insights to drive customer loyalty and retention
  • Identify the attributes that lead to the highest conversion across the site, and understand the health of the customer journey
  • Review category performance and product related selling to provide insights & recommendations to sales channel teams
  • Support weekly, monthly, and ad hoc reporting of sales, inventory, promotional results
  • Build and maintain strong relationships with internal partners (e.g. creative, demand planning, marketing, and customer service)
  • Discover actionable insights based on customer segmentation
  • Analyze reporting from SEO partners to determine opportunities and that we are getting maximum benefit from partnership

Requirements:

  • Bachelor’s Degree in Marketing, Analytics, Data Science, Business, or related field
  • 2+ years of professional experience in CRM, statistical analysis, predictive modeling, business analysis or comparable consumer analytics position
  • Excellent Excel Skills
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation
  • Demonstrated collaborative skills, desire to learn and ability to work well within a team
  • ECommerce, Retail, or Marketing analysis experience preferred

Mizzen and Main

Why Work Here?

Mizzen+Main is a great place to work with great company culture and values that runs through all aspects of our business and decisions.

Mizzen+Main is a highly differentiated, on-trend, digitally-native, branded apparel company that provides classic, American-made apparel constructed from innovative materials and targets active male consumers. The company recently secured a large growth investment from a top consumer-focused private equity firm and is executing on an aggressive growth plan.

Address

1444 Oak Lawn Ave, Dallas, TX 75207
Dallas, TX
USA
Posted 18 days ago