Position Title: Donor Contact Specialist Location: Kansas City, MO DO WORK THAT MATTERS At Company , diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 160 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Company offers you enormous opportunities to explore your interests and help you achieve your career and personal goals. Company Rapid Diagnostics formerly Company is part of Abbotts Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. POSITION SUMMARY The Donor Contact Specialist handles inbound and outbound phone inquiries, internal and external emails, and inter-company communication regarding the drug screening process. The position requires strong oral and written communication skills, as well as the ability to problem solve. Appropriate documentation of client, donor, and agent activity is critical. This role encompasses both full and part time opportunities. This is a full-time position, the hours vary between 7AM and 7PM, Monday Friday. RESPONSIBILITIES * Respond to phone and email inquiries regarding donor contact procedures and pending results. * Track and follow-up on documentation related to the screening process, handling the information with discretion and ensuring documents are provided to the MRO vendor in a timely manner. * Resolve questions, inconsistencies, or missing information as required. * Prepare and sort source documents, identify and interpret calling required and data to be documented. * Enter data from source documents into computer following each action taken and enter necessary codes to represent the action. Make necessary corrections to information entered. * Compile, sort, and verify accuracy of all donor information in the review process. Request documentation from vendors, clinics, or clients as required to complete the transaction. * Other duties as assigned. REQUIREMENTS To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word DOC or DOCX, PDF, HTML, or TXT. BASIC QUALIFICATIONS What You Will Need * High school diploma or general education degree GED required, * One to three months related experience and/or training, * Equivalent combination of education and experience. PREFERRED QUALIFICATIONS What Will Put You Ahead? * Prior drug testing knowledge is preferred. * Federal DOT drug testing regulation knowledge is preferred. ABOUT Company Company is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. Connect with us at company's website on LinkedIn at company's website on Facebook at company's website and on Twitter @AbbottNews and @AbbottGlobal. AN EQUAL OPPORTUNITY EMPLOYER, ABBOTT WELCOMES AND ENCOURAGES DIVERSITY IN OUR WORKFORCE. We provide reasonable accommodation to qualified individuals with disabilities. To request an accommodation, please send an email to .Employer's Job# REQ19100206Please visit job URL for more information about this opening and to view EOE statement.