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IT Support Technician

Minute Men Staffing Services Wickliffe, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We’re hiring IT Support Technicians for our client in Wickliffe.

Pay ranges from $35,000-$50,000 depending on experience.

This is an excellent direct hire opportunity with great benefits and bonus potential. These benefits include 401k matching, medical, dental, vision, life insurance, and paid time off.

The IT Support Technician is responsible for supporting end users with software and hardware solutions. Excellent customer service skills, communication skills, and phone manners are required.

Essential Functions of the IT Support Technician:

  • Develop and promote the overall vision, goals, objectives, and policies for the Technical Support team in-line with the IT Department’s direction
  • Work with other departments within the company to provide world class solutions to support the business.
  • Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes.
  • Assist in the problem-solving and technical solutions for projects of basic to moderate complexity.
  • Work independently and collaboratively with end users and/or technical staff in defining strategic solutions.
  • Provide necessary technical documentation for internal use.
  • Lead and assist the gathering of end user requirements.

 

Qualifications of the IT Support Technician:

  • BS/BA in Computer Science, Management Information Systems (MIS), or related IT degree is preferred, but not required.
  • IT and business/industry work experience preferred but not required.
  • Highly skilled in phone and customer service with end user support.
  • Experience in managing small cross-functional teams and projects with the ability to influence senior level management and present to the end-user.
  • Experience using Microsoft technologies including SQL Server Management Studio, .NET Framework (4.5 or later), knowledge of MS Excel, MS Access and other databasing.
  • Access Control implementation and knowledge preferred.
  • Past use of JavaScript and/or Python scripting preferred.
  • Demonstrated ability to manage complex business strategy and technology projects as well as develop successful solutions to multi-faceted issues as they arise.
  • Strong visionary skills and creativity a must
  • Excellent verbal, written, and presentation skills, including writing technical documentation, specifications, procedures, and process flows.
Company Description
We are proud to be named the largest employer in all of Northeast Ohio for 2015-2017 and we are still growing!

Founded in 1968, Minute Men Staffing is the cornerstone of The Minute Men Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minute Men Human Resource System has grown to become one of the largest private employer service organizations in the United States.

OUR MISSION
A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.

OUR VALUES
LOYALTY
We are fully committed to every client and employee.
ETHICS
People trust us to adhere to our word and know us to be honest, open, ethical, and fair.
ACCOUNTABILITY
We are responsible for the success of our company, employees, and clients.
DEDICATION
Ensuring the highest level of satisfaction is our promise.
EMPOWERMENT
We encourage growth and development of each individual.
RESPECT
Each individual gives respect to each other, our talent, and our clients.
SAFETY
We promote a culture of safety that is reflected in our beliefs and attitudes.

OUR VISION
To expand the Minute Men family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.

Minute Men Staffing Services

Why Work Here?
Recognized as a leading manufacturer and trusted industry resource for concrete construction and landscape products.

We are proud to be named the largest employer in all of Northeast Ohio for 2015-2017 and we are still growing! Founded in 1968, Minute Men Staffing is the cornerstone of The Minute Men Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minute Men Human Resource System has grown to become one of the largest private employer service organizations in the United States. OUR MISSION A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community. OUR VALUES LOYALTY We are fully committed to every client and employee. ETHICS People trust us to adhere to our word and know us to be honest, open, ethical, and fair. ACCOUNTABILITY We are responsible for the success of our company, employees, and clients. DEDICATION Ensuring the highest level of satisfaction is our promise. EMPOWERMENT We encourage growth and development of each individual. RESPECT Each individual gives respect to each other, our talent, and our clients. SAFETY We promote a culture of safety that is reflected in our beliefs and attitudes. OUR VISION To expand the Minute Men family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.

Minute Men Staffing Services's Logo

Address

Wickliffe, OH
USA

Industry

Technology

Website

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