Clinical Solutions Specialist Denver, Dallas, Houston,

Clinical Sales Specialist – Presales

Denver, Dallas, Houston, San Antonio, Las Vegas

Houston/Dallas

Job Summary

Provide product and clinical support to customers and sales representatives for in-services, pre-sales, evaluations, follow up visits and/or troubleshooting. Assists Product Managers and Engineering personnel with the design of new products in identifying target markets and the needs of those markets.

Position Specifications

Essential Functions:

• Assists sales in customer evaluations and pre-sale situations by presenting the clinical applications that corresponds with the product features being presented in order to bridge the gap between the sales process and the clinical application.
• Conducts follow up visits and phone calls to maintain a constant and open relationship with the customer in order to promote the continued education and use of the Mindray NA product line. Acts as a liaison between the customer and other departments of Mindray NA such as Technical Support, Service, Engineering and Product Management to find answers to customer specific questions
• Provides troubleshooting to accounts by visiting the account and identifying the critical issues (whether they be education, product, hospital, or departmental issues) and works to find solutions to those issues. The solution may involve Product Management, Technical Support, Service, or Hospital Personnel.
• Assist in developing and implementing ongoing sales and clinical education training programs at a regional, corporate, and national level.

Knowledge/Educational Requirement:

• RN with a current license from an accredited nursing institution. BSN preferred.
• 2-3 years clinical sales or support experience
• 2-3 years active nursing experience in nursing specialty area directly using cardiac monitoring on the acute patient
• Knowledge of advance cardiac care, hemodynamic, Swan Ganz and Cardiac Output monitoring
• Experience in the education of nurses, using equipment, either through formal staff development or preceptor programs strongly preferred

Skills and Abilities:

• Strong verbal communication skills and presentation skills to provide sales presentation
• Strong interpersonal skills to interface with many levels of marketing, sales, and engineering personnel at the divisional or corporate level as well as with all levels of hospital personnel including Nurse Managers, Directors of Nursing, Staff Nurses and Purchasing Agents
• Proficient in all Microsoft Office applications
• Technical capability to understand all products and a clinical understanding of the application of these products in numerous clinical settings
• Flexibility to last minute changes in schedules and must demonstrate a good work ethic to provide superior product demonstrations within specified time constraints.
• Independent and self-motivated such that they can act without constant supervision
• Person must be able to assess customer’s monitoring requirements and presentation needs for diversified nursing departments
• Must be able to travel 80% with 3-4 overnights a week.

Physical Demands/Work Environment

• Must be able to stand and speak in front of a group for periods of 2-5 hours, several times a day either in a hospital environment or at the corporate headquarters training center.
• Must be located within 40 miles from a major airport
• Must be able to travel 80% with 3-4 overnights a week.
• Flexibility to last minute changes in schedules

*Except limited by applicable law, upon hire, Mindray will require COVID vaccine verification to be in compliance with relevant mandates and customer credential validation to gain access in medical facilities across the country.

Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V