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Behavioral Health Care Manager - Remote

Mindoula Health Birmingham, AL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description: General Description: Mindoula’s teams of case and care managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success. Mindoula expects to expand rapidly across multiple business lines in multiple states and is seeking an experienced BH Care Manager. This Behavioral Health (BH) Care Manager will have a Bachelor's Degree and/or a minimum of three years of experience in behavioral health and will manage a caseload to meet clinical and billing requirements in the fee-for-service context. Skills include relationship management, problem solving, case management, crisis intervention, time management, and experience collaborating with interdisciplinary teams including Psychiatric Consultants. Flexibility and adaptability is a must. Full time hours with possibility of overtime. Salary: a combination of base and variable compensation, with significant maximum compensation potential for hitting targeted metrics. Location: 100% remote but must be located in the Alabama. Essential Duties and Responsibilities: Reasonable accommodations may be made to eligible individuals with disabilities to perform the essential functions. Efficiently accept patient handoffs from an Intake BH Care Manager and seamlessly continue care. Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships. Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships. Guide patients in the development of skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem solving therapy. Educate patients on medication, the importance of medication adherence, and monitor patients medication and medication related problems. Reporting all findings to PCP and Psychiatric Consultants. Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP and communicating updates reported by PCP and/or patient to psychiatrist. Match daily calendar to documentation in mMR. Reflect all billable activity in case notes on mMR entered within 24 hours after billable activity. Present follow-ups to the psychiatrist with necessary information during case presentation. Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources. Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention ensuring the safety of patients as necessary. 
 Monitor, evaluate, and record patient’s progress using validated assessments each month that the patient is in the program. Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining confidentiality of patients at all times. 
 Use clear and accurate verbal and written communication skills to facilitate communication with patients, patients’ family/caregivers, staff, and treatment team Produce high quality documentation that enables the patients to receive the best treatment possible. 
 Competently relate to patients, their families, and agencies involved with patients through above average interpersonal skills. 
 Maintain a monthly caseload of patients. Work schedule is 40-hours per week. Other than team meetings, BH Care Manager has a high degree of flexibility and control in their work schedule to meet patient needs in the context of specific metrics. Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education & Work Experience: Bachelor’s Degree in psychology, social work, or other behavioral health discipline from an accredited college or university and three or more years of experience in the clinical and behavioral health field providing, developing, implementing, and/or administering quality care. Addiction Counseling Experience is preferred. Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides etc.), and Excel Strong data entry experience Work experience with an EHR. Data entry/Database management. Work experience in a healthcare environment Ability to work with multiple EHR’s simultaneously. Experience with health information management/data Ability to complete assignments in a timely manner Skills Required: Compliance: Ensures care is delivered according to applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all organizational investigations and proceedings. Ensuring health information management requirements are met. Relationship Management: develop, maintain, and strengthen partnerships with others inside or outside the organization. Problem Solving: Identifies needs and takes independent action to implement change when and where it is needed; results oriented. Ability to plan, organize, manage time, and prioritize multiple tasks and assignments. Use effective follow through. Communication: Excellent listening, verbal and written communication skills. Clearly and accurately, relaying information to staff, business partners, stakeholders, and clients. Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Ability to provide case management in routine and crisis situations. Clinical: able to obtain all information required for the psychiatrist to recommend treatment plans. Physical & Other Requirements: This job operates in a remote professional environment free from noise and distraction. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Company Description: Mindoula Health (“Mindoula”) is a next-generation behavioral health management company that delivers tech-enabled 24/7 care extension and psychiatric services to populations with behavioral health challenges and medical co-morbidities across the continuum of care. We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Mindoula Health

Why Work Here?

Mindoula Health offers flexibility, opportunities for growth, and a great company culture!

Mindoula Health (“Mindoula”) is a next-generation behavioral health management company that delivers tech-enabled 24/7 care extension and psychiatric services to populations with behavioral health challenges and medical co-morbidities across the continuum of care. We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

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Birmingham, AL
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