Skip to Main Content
← Back to Jobs

Customer Service Rep

Mindlance Dallas, TX
  • Expired: 9 days ago. Applications are no longer accepted.
Job Description: Handle high volume of external inbound and outbound customer and sales agent inquiries. Communicates product features and benefits and contract provision details. Ability to handle most customer interactions independently. Ability to explain basic information in functional area. Maintains satisfactory level of key performance indicators according to departmental requirements.

Qualifications: Associates, or Bachelor’s degree preferred, or equivalent years of related experience. Minimum 2 years of customer service and/or call center experience required Accountable, ethical, good decision-making ability. Strong written and verbal communication skills required. Excellent computer skills and ability to multitask.

Training & Development: Customer Service Representatives undergo a comprehensive training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information: Candidates should be flexible to work any shift between 8am - 11pm, however our primary focus is on 2:30 – 11:00pm.
Comments for Suppliers: Must be fluent in English and Gujarati.



Dallas, TX