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Business Analyst

Mindlance San Francisco, CA
  • Posted: 29 days ago
  • Other
AKm (11428)
Business Analyst

• Position Summary This position will report to the Privacy Manager, who reports to Director of Risk, Compliance and Privacy within the Customer Care organization. The Privacy team provides subject-matter guidance and support across all PG&E organizations to ensure the understanding of risks, compliance requirements, appropriate controls, effective business processes, and best practices to safeguard customers' private information and data. This position will work within Customer Care and across PG&E to generate awareness of privacy compliance requirements and PG&E standards, coordinate and manage key privacy program projects, and participate in the development of privacy guidance and standards. Responsibilities • Supports communication of guidance on policy issues and responds to basic to moderate internal privacy inquiries. • Supports data incident response and analysis. May manage reporting and metrics related to incident response and investigation. • Creates and maintains basic internal and external procedures and controls for access to personal data to ensure compliance with all relevant privacy and data protection laws and contractual commitments. • Manages day-to-day processes of privacy team including but not limited to inquiry management, training requests, etc. • Manages basic to moderate privacy projects on behalf of team; implements controls and processes as needed, with guidance from other team members or manager

Quals--
*LOCAL CANDIDATES ONLY* TOP 3: 1)Someone who is organized. 2) Has good communications skills. 3) A background in risk, compliance or privacy would be ideal.**Minimum: • Bachelor's degree or equivalent work experience in business or other relevant discipline • 2 years of relevant business experience with privacy, compliance, risk, audits, customer service, governance or utility operations Desired • Demonstrates full understanding of fundamental technical/ professional concepts • Able to manage multiple projects/tasks at the same time • Interest in data privacy, protection and governance. • Strong time management, planning, and organizational skills

Mindlance

Address

San Francisco, CA
94105 USA

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