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Systems Engineer - Hybrid

Pittsburgh, PA
  • Expired: October 01, 2022. Applications are no longer accepted.

Founded in 1994, Mindex is a software development company with a rich history of demonstrated software and product development success. Our three divisions – Cloud, SchoolTool, and Software Development – are all rapidly growing, and our employee base is close to 400. We are ranked the Best Software Developer in the RBJ’s 2022 Reader Rankings, the #1 Software Developer in the 2022 RBJ’s Book of Lists, and a 2022 Certified Great Place to Work.

Mindex’s Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, management, requirements planning, design, architecture, development, testing, and support navigate, and execute through the full software product lifecycle, including project.

The Systems Engineer position is responsible for collaborating with Software Development, Service, and Operations to ensure the successful release, deployment, and operation of the product catalogs and the integrity of the interconnected system components. In this role they perform system management tasks which enable ordering systems to offer and fulfil products and services. This includes adding new products as well as organizing products and categories to optimize the selling experience.

Duties and Responsibilities

+ Creates, modifies, and deploys catalogs for QA and clients using existing tools and scripts.

+ Troubleshoots and resolves technical support issues for QA and clients around deployment and support of product delivery.

+ Diagnoses issues where standard tools limit existing systems’ ability to deliver on customer requirements. Determines and recommends solutions that allow those systems to meet requirements to maximize customer satisfaction.

+ Research workable solutions that will increase efficiency in the delivery process with new or improved tools and scripts to reduce future support required for the process. Present recommendations to development and other team members for approval and assist in the implementation of improvements and updates.

+ Interface with Quality Assurance (QA), Product Development, Marketing and Management on issues and daily activities.

+ Works with Product Development and Marketing to plan and assist with the deployment of new products based on client requirements

+ Provides technical expertise for the integration of requirements, design, and technology and collaborates with Development and Service teams to incorporate new plans, designs, and systems into ongoing operations.

+ Participate and collaborate in team project planning, development, and reviews.


+ Bachelors and preferably at least five years of experience

+ Experience with agile / scrum or similar methodologies.

+ Work in a team environment with a “can-do” attitude.

+ Taking Ownership

+ Solid English communication skills, both written and verbal, and a readiness to collaborate

+ Direct experience with working in an Agile Software Development process, preferably SCRUM.

+ Proficiency with Team Foundation Server

+ Working knowledge of SQL querying

+ Fundamentals of XML

+ Familiarity with Excel and Notepad++

+ File Comparison Tools


+ Health insurance and telemedicine

+ Paid holidays

+ Paid time off

+ 401k retirement savings plan and company match

+ Dental insurance

+ Vision insurance

+ Disability insurance

+ Life insurance and AD&D insurance

+ Paid family leave

+ Employee assistance program

+ Pre-tax flexible spending accounts

+ Health reimbursement account

Mindex Perks

+ Tickets to sporting events

+ Teambuilding events

+ Holiday and celebration parties

+ License to Udemy online training courses

Mindex Incentives

+ Leadership training

+ Professional development

+ Growth opportunities

+ Annual review

+ Bonuses



Pittsburgh, PA
15222 USA



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