Miller Hill Subaru in Duluth, MN is looking for a full time service scheduler to join our BDC (Business Development Center). Our ideal candidate is a self-starter, punctual, and reliable.
- Answer incoming calls
- Schedule Service appointments
- Make outbound calls to follow up and retain good CSI
- Make outbound calls to missed appointments and declined service customers
- Work directly with the BDC manager and service manager to make sure shop capacity is met
- Great customer service is a must!
- Call center experience is a plus but not required
- Dealership experience is a plus but not required
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
What We Offer
- 401(K) plan
- Health, medical, and dental insurance
- Life insurance
- Paid vacation
- Holiday parties
- Partners with our community
- Team outings
The job is paid an hourly wage plus incentives for sold service and CSI.
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: Available shifts all days except Sundays. Compensation depends on your experience.
By applying to this job, you agree to receive a text message with a link to your profile as well as a text message when an employer has responded to your application.