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Customer Service

Miller Hill Subaru Duluth, MN
  • Posted: 3 days ago
  • $12 Hourly
  • Other

Miller Hill Subaru is hiring for Business Development Representatives!!

The primary job of a BDC Rep is to contact customers via telephone and email. Your conversation or email will consist of providing product knowledge, availability, pricing and answering any other questions with goal of setting an appointment here at dealership. We also make outgoing calls for sales and service follow up calls. We use a Customer Relation Management (CRM) computer software system that allows all to be tracked and completed in an organized way.

Duties and Responsibilities:

  • Work in our call-center environment that is managed by the dealership
  • Handle around 100 incoming and outgoing phone calls daily
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction, reschedule no-shows.
  • Contact customers based on current marketing incentives.
  • Follow-up with existing and potential customers to generate appointments.
  • Follow-up in a manner that results in the customer visiting the dealership.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Qualifications and Requirements:

  • Previous customer service/sales experience preferred.
  • High school diploma
  • Ability to multitask in a fast-paced environment while paying strict attention to detail.
  • Positive, outgoing, and energetic personality. Excellent listener.
  • Excellent communication skills, writing and typing skills.
  • Ability to respond to questions and concerns, and to overcome objections
  • Strong computer and internet skills, including Microsoft Office suite
  • Flexibility in scheduling, including weekends and holidays.
  • Desire to help others and assist them in reaching their goals.
  • Call center experience a PLUS!
  • Automotive experience a PLUS!
  • Internet Sales experience a PLUS!

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • 401k
  • Flex Spending Account
  • PTO after 1 year of employment

This position requires work availability on Saturdays and evenings. We are closed on Sundays. Please submit resume and cover letter.

Applications are available the Sales Receptionist desk at Miller Hill Subaru, 4710 Miller Trunk Hwy, Duluth, MN 55811.

MILLER HILL SUBARU IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.

Job Type: Full-time

Salary: $12.00 to $18.00 /hour

Job Type: Full-time

Salary: $12.00 to $18.00 /hour

Experience:

  • Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Job Type: Full-time

Available shifts and compensation: Available shifts all days except Sundays. Compensation is $12.00 - $15.00/hour.

About Miller Hill Subaru: Miller Hill Subaru in Duluth, MN is looking for an individual to join our team. Our ideal candidate is a self-starter, motivated, and engaged.


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Miller Hill Subaru

Address

4710 Miller Trunk Hwy, Duluth, MN, US
Duluth, MN
55811 USA

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